Subject: RE: [#403612] - Conversation with User
From: Olm Riyadh <[email-masked]>
To: Sarfaraz <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>, Suvadeep Saha <[email-masked]>, Siva Nelliyan <[email-masked]>, "Mohd. Jamal Akhtar" <[email-masked]>, ksalmglogistics Rydconloc <[email-masked]>, 'Centrepoint' <[email-masked]>, Bm olmriyadh <[email-masked]>, 'Apoorv Joshi' <[email-masked]>, Cashier Olmriyadh <[email-masked]>, "[email-masked]" <[email-masked]>, 'Abdulah Suhail' <[email-masked]>, R
Date: Mon, 27 Jan 2020 17:06:23 +0000

Dear Sarfaraz,

Thank you so much for your usual support,

Note:-strictly inform your drivers to avoid this kinds issues in future.

Thanks!
Siva

From: Sarfaraz <[email-masked]>
Sent: Monday, January 27, 2020 11:52 AM
To: Olm Riyadh <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>; Suvadeep Saha <[email-masked]>; Siva Nelliyan <[email-masked]>; Mohd. Jamal Akhtar <[email-masked]>; ksalmglogistics Rydconloc <[email-masked]>; 'Centrepoint' <[email-masked]>; Bm olmriyadh <[email-masked]>; 'Apoorv Joshi' <[email-masked]>; Cashier Olmriyadh <[email-masked]>; [email-masked]; 'Abdulah Suhail' <[email-masked]>
Subject: RE: [#403612] - Conversation with User

External email sender, please take precaution.
Dear/ OLM Riyadh,

   We investigate the below mentioned issue, our delivery guy said customer gave him 500sr & delivery guy did not had change, customer told delivery guy take 500sr check change from market & told delivery guy when you get the change put  rest amount under the door. Now customer said she did not received the rest money, we transferred 200sr to customer's account please check below mentioned picture…

From: Olm Riyadh <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, January 21, 2020 11:08 AM
To: [email-masked]<mailto:[email-masked]>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Siva Nelliyan <[email-masked]<mailto:[email-masked]>>; Mohd. Jamal Akhtar <[email-masked]<mailto:[email-masked]>>; ksalmglogistics Rydconloc <[email-masked]<mailto:[email-masked]>>; Centrepoint <[email-masked]<mailto:[email-masked]>>; Bm olmriyadh <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Cashier Olmriyadh <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#403612] - Conversation with User

Dear Sarfraz,

Kindly refer the trail mail and could you please investigate the issue because we have noticed that is your (PSC) employee .

Thanks!
Siva

From: Mohd. Jamal Akhtar <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, January 19, 2020 12:23 AM
To: ksalmglogistics Rydconloc <[email-masked]<mailto:[email-masked]>>; Centrepoint <[email-masked]<mailto:[email-masked]>>; Bm olmriyadh <[email-masked]<mailto:[email-masked]>>; Olm Riyadh <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Cashier Olmriyadh <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Siva Nelliyan <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#403612] - Conversation with User

@Bm olmriyadh<mailto:[email-masked]> – Please update here.

From: ksalmglogistics Rydconloc <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 18, 2020 10:51 AM
To: Centrepoint <[email-masked]<mailto:[email-masked]>>; Bm olmriyadh <[email-masked]<mailto:[email-masked]>>; Olm Riyadh <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Cashier Olmriyadh <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Mohd. Jamal Akhtar <[email-masked]<mailto:[email-masked]>>; Siva Nelliyan <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#403612] - Conversation with User

Dear team,
Please investigate below case.

Thanks
Arish.

From: Centrepoint <[email-masked]<mailto:[email-masked]>>
Sent: 17 January, 2020 12:00 PM
To: ksalmglogistics Rydconloc <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#403612] - Conversation with User

External email sender, please take precaution.
Please take a look at ticket #403612<https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/403612> raised by User ([email-masked]<mailto:[email-masked]>).
Hi Team,

Order number : 6459943851
Trucking number : FC01071000491

Issue description: customer is complaining that he paid 510 while the cost of his order was 309 and he paid that amount because he was not having change so the delivery guy told him he will get change and come back to him but he did not come back and blocked the customer number  .Customer is saying that he is having a proof of his claims and he provided us the delivery guy number

So we request you to investigate in this issue and call the customer on his number +966532827170

Delivery guy number is 0572799905

Regards
Ammar

403612:1125156
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