Subject: Return not processed - 9766707737
From: Apoorv Joshi <[email-masked]>
To: Ksaconloc Returns <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>
Cc: Abhishek Bargaonkar <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Inayat Ali <[email-masked]>
Date: Thu, 23 Jan 2020 17:21:28 -0700 (MST)

Hi Team, 

Please assist with the below case. Thank you for your help! 

Regards, 
Apoorv 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Inayat Ali" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]> 
Sent: Thursday, January 23, 2020 9:47:41 PM 
Subject: Refund not processed(9766707737) 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date: Jan 8, 2020 
Order ID: 9766707737 
RMA: 42747010 
Return Tracking ID: RP0110000373 

Assistance Required: Process the refund. 

Issue Description: Customer raised a return request for 1 item and as per customer she handed over item to the courier team and delivered to warehouse on 12 Jan, 2020. 

But according to the Hybris the refund has been not processed yet. 

The name of the item: 159925156 - - Full Length Textured Jeggings with Pocket Detail 

Kindly check and update as customer is chasing us for the refund. 

Thank you for your help and waiting for your response. 

Regards, 
Abhishek Borgaonkar