Subject: Re: Return of Non-LMG item back to the customer - 4929455
From: Manish Kumar <[email-masked]>
To: Akshay Berry <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, "Mohd. Elbadri" <[email-masked]>, Sayed Humera <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Thu, 24 Nov 2022 02:29:32 -0700 (MST)

Dear Akshay, 

Kindly assist us to get an update on the below request. 

Thank you for your help. 

Regards, 
Manish 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Mohd. Elbadri" <[email-masked]>, "Sayed Humera" <[email-masked]> 
Sent: Saturday, November 19, 2022 6:05:58 PM 
Subject: Return of Non-LMG item back to the customer - 4929455 

Hi Team, 

With regards to ticket id 4929455 the customer is complaining that erroneously he has returned Non-LMG item and the same was not returned yet to the customer. Kindly assist as the case is pending since September. 

As per tracking ID (RP042922002851), the order was collected and returned to the warehouse. 
Order number: 9568222689 

RMA: 1002519927 

Kindly note that the customer returned a non lmg item, please return the item to the customer ASAP. 

As per the WH the items already handed over to your custody, So please arrange the return asap 

Thank you for your help. 

Regards, 
Nikhil.