Subject: Freshdesk Credentials Access request
From: Apoorv Joshi <[email-masked]>
To: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>
Cc: deeksha <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Tue, 15 Nov 2022 00:14:38 -0700 (MST)

Hi Mahmoud, 

Please give access to the below agent for the group - LSM KSA Call Centre as she will be working on KSA backend cases. 

[email-masked] 

Thank you for your help. 

Regards, 
Apoorv