Subject: Deduction against on validation cancelled Order id: 7390650202
From: Manish Kumar <[email-masked]>
To: "Zeeshan Mohammad, TCS" <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Elbadri <[email-masked]>, Mohmed Ghadiyali <[email-masked]>
Date: Sun, 6 Nov 2022 04:51:23 -0700 (MST)

Hi Team, 

Please assist us with this. 

Order id: 7390650202 

Order date: Oct 17, 2022 
Order status: ON_VALIDATION_CANCELLED 
Total amount: BHD6.86 

Payment method: BENEFIT 

Issue description: The order became On Validation Canceled but the customer is complaining that the amount has been deducted, so please check and advise. 

Thanks for your help! 

Regards, 
Manish