Subject: Re: KSA Ageing Tickets
From: Apoorv Joshi <[email-masked]>
To: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>
Cc: deeksha <[email-masked]>, Mustehsan Siddiqui <[email-masked]>, malik ismail <[email-masked]>, Mohd Imran <[email-masked]>
Date: Tue, 1 Nov 2022 05:28:24 -0700 (MST)

Hi Mahmoud, 

I will share by EOD. 

Regards, 
Apoorv 

From: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]> 
Cc: "deeksha" <[email-masked]>, "Mustehsan Siddiqui" <[email-masked]>, "malik ismail" <[email-masked]>, "Mohd Imran" <[email-masked]> 
Sent: Tuesday, November 1, 2022 5:53:07 PM 
Subject: RE: KSA Ageing Tickets 

Hi [ mailto:[email-masked] | 
@Apoorv Joshi ] 

Please share unresolved tickets ageing wise. 

From: Apoorv Joshi <[email-masked]> 
Sent: Friday, October 28, 2022 12:02 PM 
To: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]> 
Cc: deeksha <[email-masked]>; Mustehsan Siddiqui <[email-masked]>; Malik Ismail <[email-masked]>; Mohd Imran <[email-masked]> 
Subject: Re: KSA Ageing Tickets 

CAUTION: External email sender. Use care when clicking on links or opening attachments! 

Hi Mahmoud, 

We will share the report by Nov 1, 2022. 

Thank you for yoyr help. 

Regards, 

Apoorv 

From: "Mahmoud Emadeldin Mahmoud Elsayed" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "deeksha" < [ mailto:[email-masked] | [email-masked] ] >, "Mustehsan Siddiqui" < [ mailto:[email-masked] | [email-masked] ] >, "malik ismail" < [ mailto:[email-masked] | [email-masked] ] >, "Mohd Imran" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, October 28, 2022 1:29:53 PM 
Subject: RE: KSA Ageing Tickets 

Thanks Apoorv 

Please share same below ageing report by 1 st November 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, October 28, 2022 11:49 AM 
To: Mahmoud Emadeldin Mahmoud Elsayed < [ mailto:[email-masked] | [email-masked] ] > 
Cc: deeksha < [ mailto:[email-masked] | [email-masked] ] >; Mustehsan Siddiqui < [ mailto:[email-masked] | [email-masked] ] >; Malik Ismail < [ mailto:[email-masked] | [email-masked] ] >; Mohd Imran < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: KSA Ageing Tickets 

CAUTION: External email sender. Use care when clicking on links or opening attachments! 

Hi Mahmoud, 

I will put some agents on it and we will try to clear them asap. We will update you on the tickets where we will need your assistance. 

Thank you for your help. 

Regards, 

Apoorv 

From: "Mahmoud Emadeldin Mahmoud Elsayed" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "deeksha" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Mustehsan Siddiqui" < [ mailto:[email-masked] | [email-masked] ] >, "malik ismail" < [ mailto:[email-masked] | [email-masked] ] >, "Mohd Imran" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, October 28, 2022 12:50:13 PM 
Subject: KSA Ageing Tickets 

Hi All, 

Please find below are unresolved KSA customer’s tickets. 

Please let me know if there’s any support needed to clear all pending till Sep 2022! 

	

Count of Ticket ID 					

Open 	

Pending 	

Waiting on Customer 	

Waiting on Third Party 	

Grand Total 

2021 				

1 	

1 

Dec 				

1 	

1 

2022 	

24 	

2 	

17 	

59 	

102 

Jun 				

1 	

1 

Jul 			

1 	

1 	

2 

Aug 	

2 		

1 	

4 	

7 

Sep 	

22 	

2 	

15 	

53 	

92 

Grand Total 	

24 	

2 	

17 	

60 	

103 

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com