Subject: Deduction against on validation cancelled: 1691466791
From: Manish Kumar <[email-masked]>
To: Ansari Mustak <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Apoorv Joshi <[email-masked]>, Elbadri <[email-masked]>
Date: Tue, 25 Oct 2022 06:10:00 -0700 (MST)

Dear Ansari, 

Kindly assist us on the below request. 

Case# 5049370 

Order id: 1691466791 
Order date: Oct 22, 2022 
Order status: ON_VALIDATION_CANCELLED 
Total amount: OMR4.70 
Payment method: OMANNET 

Issue description: The order became On Validation Canceled, but the customer said that the amount has been deducted so please check and advise. 

Thanks for your help! 

Regards, 
Manish