Subject: Re: Freshchat Credentials Request
From: Syed Ataullah <[email-masked]>
To: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Jessie Caparas <[email-masked]>, Escalations Dxbteam <[email-masked]>, Deeksha Dadu <[email-masked]>
Date: Thu, 20 Oct 2022 23:09:53 -0700 (MST)

Hi Mahmoud, 

FYI [email-masked] FC ID has been deactivated, because he couldn't continue with us further. 

Regards 
Syed 

From: "Syed Ataullah" <[email-masked]> 
To: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Escalations Dxbteam" <[email-masked]>, "Deeksha Dadu" <[email-masked]> 
Sent: Thursday, October 20, 2022 3:57:18 PM 
Subject: Re: Freshchat Credentials Request 

Hi Mahmoud, 

FYI we have deactivated 2 credentials from my team as they are no longer with us. 

[email-masked]. 
[email-masked] 

Regards 
Syed Ataullah 

From: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]> 
Cc: "Jessie Caparas" <[email-masked]>, "Escalations Dxbteam" <[email-masked]>, "Deeksha Dadu" <[email-masked]>, "syed.ataullah" <[email-masked]> 
Sent: Thursday, October 20, 2022 12:23:23 PM 
Subject: RE: Freshchat Credentials Request 

Hi [ mailto:[email-masked] | 
@Apoorv Joshi ] 

Unfortunately, there’s not enough sufficient seats available for the below IDs. 

From: Apoorv Joshi <[email-masked]> 
Sent: Thursday, October 20, 2022 9:51 AM 
To: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]> 
Cc: Jessie Caparas <[email-masked]>; Escalations Dxbteam <[email-masked]>; deeksha <[email-masked]>; syed.ataullah <[email-masked]> 
Subject: Re: Freshchat Credentials Request 

CAUTION: External email sender. Use care when clicking on links or opening attachments! 

Hi Mahmoud, 

For the same emails below please create Freshdesk credentials as well, Homebox KSA, apologies forgot to mention for both in the last email- 

[ mailto:[email-masked] | [email-masked] ] 

[ mailto:[email-masked] | [email-masked] ] 

[ mailto:[email-masked] | [email-masked] ] 

[ mailto:[email-masked] | [email-masked] ] 

[ mailto:[email-masked] | [email-masked] ] 

[ mailto:[email-masked] | [email-masked] ] 

[ mailto:[email-masked] | [email-masked] ] 

[ mailto:[email-masked] | [email-masked] ] 

[ mailto:[email-masked] | [email-masked] ] 

Thank you for your help. 

Regards, 

Apoorv 

From: "Mahmoud Emadeldin Mahmoud Elsayed" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "deeksha" < [ mailto:[email-masked] | [email-masked] ] >, "syed ataullah" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, October 19, 2022 7:01:58 PM 
Subject: RE: Freshchat Credentials Request 

Hi [ mailto:[email-masked] | @Apoorv Joshi ] 

Invitation sent, please assign them to groups 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, October 19, 2022 3:50 PM 
To: Mahmoud Emadeldin Mahmoud Elsayed < [ mailto:[email-masked] | [email-masked] ] >; Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; deeksha < [ mailto:[email-masked] | [email-masked] ] >; syed.ataullah < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Freshchat Credentials Request 

CAUTION: External email sender. Use care when clicking on links or opening attachments! 

Hi Jessie/Mahmoud, 

Please assist to create Freshchat credentials for the below users, Homebox KSA team- 

[ mailto:[email-masked] | [email-masked] ] 

[ mailto:[email-masked] | [email-masked] ] 

[ mailto:[email-masked] | [email-masked] ] 

[ mailto:[email-masked] | [email-masked] ] 

[ mailto:[email-masked] | [email-masked] ] 

[ mailto:[email-masked] | [email-masked] ] 

[ mailto:[email-masked] | [email-masked] ] 

[ mailto:[email-masked] | [email-masked] ] 

[ mailto:[email-masked] | [email-masked] ] 

Regards, 

Apoorv 

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com