Subject: KSA Chat - First Response Time
From: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>
To: saurabh <[email-masked]>, Deeksha Dadu <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: Mustehsan Siddiqui <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>, Jessie Caparas <[email-masked]>
Date: Wed, 19 Oct 2022 11:52:49 +0000

Hi ALL,

Please find below are KSA chat between 12AM to 2PM, the first response for these covnersaiton is aprox 2 hours, and some conversations get closed without response!!
Note that a common behavior for KSA chat agent at might night and early morning.

https://landmarkgroup16.freshchat.com/a/510395015250362/inbox/0/335707/conversation/669159296757429
https://landmarkgroup16.freshchat.com/a/510395015250362/inbox/0/335707/conversation/669159203620371
https://landmarkgroup16.freshchat.com/a/510395015250362/inbox/0/335707/conversation/667393631058064
https://landmarkgroup16.freshchat.com/a/510395015250362/inbox/0/335707/conversation/669167788815554
https://landmarkgroup16.freshchat.com/a/510395015250362/inbox/0/335707/conversation/669168955878455
https://landmarkgroup16.freshchat.com/a/510395015250362/inbox/0/335707/conversation/669170811977816
https://landmarkgroup16.freshchat.com/a/510395015250362/inbox/0/335707/conversation/665739099509436
https://landmarkgroup16.freshchat.com/a/510395015250362/inbox/0/335707/conversation/662461348101181
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