Subject: RE: Deduction against on validation cancelled orders 7381942164 & 7381942176
From: Muhsin Thai Valappil <[email-masked]>
To: Mohmed Ghadiyali <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>, Apoorv Joshi <[email-masked]>, Elbadri <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Zeeshan Mohammad(TCS)" <[email-masked]>, Manish Kumar <[email-masked]>
Date: Sun, 11 Sep 2022 06:58:44 +0000

Approved.

Regards,
Muhsin Thai Valappil

From: Mohmed Ghadiyali <[email-masked]>
Sent: Sunday, September 11, 2022 9:23 AM
To: Muhsin Thai Valappil <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>; Apoorv Joshi <[email-masked]>; Elbadri <[email-masked]>; Escalations Dxbteam <[email-masked]>; Zeeshan Mohammad(TCS) <[email-masked]>; Manish Kumar <[email-masked]>
Subject: RE: Deduction against on validation cancelled orders 7381942164 & 7381942176

Hi @Muhsin Thai Valappil<mailto:[email-masked]>

Please approve

Regards,

Mohmed Ghadiyali

From: Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, September 11, 2022 9:17 AM
To: Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Cc: Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Elbadri <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Deduction against on validation cancelled orders 7381942164 & 7381942176

Dear Mohmed,

Please find below benefit pay details and screenshot below.

Please help to process

Refund Amount BHD- 24

The benefit details for the order # 7381942176 is not available.

Received Time
Terminal ID
Brand ID
Authorization Code
Action
Currency Code
Trans. Amount
 Result Code
Host Response
 Mer. TrackID
 TranId
 Ref. Id
ECI
IP Address
UDF1
UDF2
8/12/2022 17:13
'677950
'BENEFIT
'046706
1 - Purchase
'048
'24
'CAPTURED
'00
'7381942164
'202222406791320
'222458285179
'7
'193.188.122.79
'5a3cc656-55ae-4df8-9735-a1ebc0a59937
'BENEFIT

Thanks & Regards,
Zeeshan

________________________________
From: Manish Kumar <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, September 8, 2022 12:12 PM
To: Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Elbadri <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>
Subject: Re: Deduction against on validation cancelled orders 7381942164 & 7381942176

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Dear Zeeshan,

Kindly check and advise us on the below deduction reported by the customer with respect to order ids Order ID: 7381942164 & 7381942176
Amount : 24 BHD & 24 BHD

Customer contact number : +97332211983
Customer email : [email-masked]<mailto:[email-masked]>

Assistance Required: The orders has cancelled on validation and the customer has confirmed the amount has already deducted from his account the customer is placed the order by BENEFIT

Thak you for your help.

Regards,
Manish

________________________________
From: "Elbadri" <[email-masked]<mailto:[email-masked]>>
To: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, September 8, 2022 7:46:01 AM
Subject: On validation  cancelled

Hi team

Problem Statement:On validation

Order Date : 8/12/22 6:12 PM & 8/12/22 6:13 PM

Order ID: 7381942164 & 7381942176
Amount : 24 BHD & 24 BHD

Customer contact number : +97332211983
Customer email : [email-masked]<mailto:[email-masked]>

Assistance Required: The orders has cancelled on validation and the customer has confirmed the amount has already deducted from his account the customer is placed the order by BENEFIT

Regards,
CS Team Badri .

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