Subject: Re: Refund issue: 8176671316
From: Nikhil Bishnoi <[email-masked]>
To: Rahul Nerkar <[email-masked]>, Tharindu Rajapaksha <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Samer Salmeh <[email-masked]>, Elbadri <[email-masked]>
Date: Mon, 29 Aug 2022 01:38:28 -0700 (MST)

Hi Tharindu, 

The customer has confirmed that his nearest store is Avenues branch. Kindly arrange for the cash to be refunded from the Avenues branch. 

Please ask the store team to contact the customer on +96599660367, once the cash is ready at the store. 

Thank you for your help. 

Regards, 
Nikhil. 

From: "Rahul Nerkar" <[email-masked]> 
To: "Nikhil Bishnoi" <[email-masked]> 
Cc: "Escalations Dxbteam" <[email-masked]>, "Mohammad Shababe Quamar" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Samer Salmeh" <[email-masked]>, "Elbadri" <[email-masked]>, "Tharindu Rajapaksha" <[email-masked]> 
Sent: Thursday, 25 August, 2022 12:48:58 
Subject: Re: Refund issue: 8176671316 

Dear Nikhil, 

I have taken a cash refund approval from Shajan Sir, Please update the store location to [ mailto:[email-masked] | @Tharindu
 Rajapaksha ] , he will arrange petty cash at mentioned location.. 

Regards, 

Rahul Nerkar. 

From: Nikhil Bishnoi <[email-masked]> 
Sent: Thursday, August 25, 2022 10:43 AM 
To: Rahul Nerkar (TCS) <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Mohammad Shababe Quamar <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Samer Salmeh <[email-masked]>; Elbadri <[email-masked]> 
Subject: Fwd: Refund issue: 8176671316 

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Hi Team, 

Kindly assist in resolving the below concern. Thank you for your help. 

Regards, 
Nikhil. 

From: "Samer Salmeh" <[email-masked]> 
To: "Nikhil Bishnoi" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Tuesday, 23 August, 2022 21:17:47 
Subject: Refund issue: 8176671316 

Hi Team, 

Order ID: 8176671316 
RMA: 1002840816 
Cash Value; 24.3813 

Bank details have been updated, and hypris ticket created: Ticket ID: 05345000 on 10/08/2022, the refund pending since 27/07/2022 and the customer is complaining regarding the delay. 

Kindly assist to process the refund ASAP. 

Regards, 
Samer 

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