Subject: Re: Benefit transfer: Order id: 7380039603
From: Manish Kumar <[email-masked]>
To: Mohmed Ghadiyali <[email-masked]>
Cc: "Zeeshan Mohammad, TCS" <[email-masked]>, escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Aya Saoud <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Sat, 20 Aug 2022 02:11:19 -0700 (MST)

Dear Mohmed, 

Kindly assist us on the below request. 

Order id: 7380039603 

Order date: Jul 28, 2022 
Refund amount: 10 BHD 

Payment method: BENEFIT 

Jira link: https://landmark.atlassian.net/browse/REL-158725 

Issue description: the customer wants the amount in her account, so we have raised to Jira team to remove the amount from the customer's My Credit, and they informed that the amount has been already removed, so please check and do the needful. 

Thanks for your help! 

Regards, 
Manish 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Zeeshan Mohammad, TCS" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Aya Saoud" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Friday, August 19, 2022 4:51:09 PM 
Subject: Re: Benefit transfer: Order id: 7380039603 

Hi Zeeshan, 

Please ignore the earlier mail. Kindly assist us to get an update. 

Thank you for your help. 

Regards, 
Nikhil. 

From: "Manish Kumar" <[email-masked]> 
To: "Zeeshan Mohammad, TCS" <[email-masked]> 
Cc: "Escalations Dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Aya Saoud" <[email-masked]> 
Sent: Wednesday, 17 August, 2022 16:32:36 
Subject: Benefit transfer: Order id: 7380039603 

Hi Team, 

Please assist us in the below benefit transfer. 

Order id: 7380039603 

Order date: Jul 28, 2022 
Refund amount: 10 BHD 

Payment method: BENEFIT 

Jira link: https://landmark.atlassian.net/browse/REL-158725 

Issue description: the customer wants the amount in her account, so we have raised to Jira team to remove the amount from the customer's My Credit, and they informed that the amount has been already removed, so please check and do the needful. 

Thanks for your help! 

Regards, 
Manish