Subject: Re: Pending Bank Transfer Requests - KSA
From: Apoorv Joshi <[email-masked]>
To: malik ismail <[email-masked]>
Cc: Alanzi <[email-masked]>, Naif <[email-masked]>, deeksha <[email-masked]>, Mustehsan Siddiqui <[email-masked]>, Mohd Imran <[email-masked]>, Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>, Jessie Caparas <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>
Date: Sun, 7 Aug 2022 05:56:32 -0700 (MST)

Dear Malik, 

The issue is still there, please check 6145635835 

Regards, 
Apoorv 

From: "malik ismail" <[email-masked]> 
To: "Alanzi" <[email-masked]>, "Naif" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "deeksha" <[email-masked]>, "Mustehsan Siddiqui" <[email-masked]>, "Mohd Imran" <[email-masked]>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Mohammad Shababe Quamar" <[email-masked]> 
Sent: Friday, August 5, 2022 10:32:43 AM 
Subject: Pending Bank Transfer Requests - KSA 

Hi Team, 

For the attached orders there is no ticket generated for bank transfer due to tech issue. 

The issue has been fixed. let us know if you see any more cases . 

Please use the sheet to resolve pending customer complaints. 

If bank details updated correctly you can create the ticket and assign it to financeagentgroup. Otherwise , create JIRA to update correct bank details then create the ticket on Hybris. 

Regards, 

Malik Ismail 

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