Subject: Re: Child Ticket Access Request
From: Apoorv Joshi <[email-masked]>
To: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>
Cc: saurabh <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 4 Aug 2022 00:41:58 -0700 (MST)

Hi Mahmoud, 

Thank you for your help. 

We will ensure the same. 

Regards, 
Apoorv 

From: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]> 
Cc: "saurabh" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Thursday, August 4, 2022 1:10:08 PM 
Subject: RE: Child Ticket Access Request 

Hi [ mailto:[email-masked] | 
@Apoorv Joshi ] 

Done as requested. 

Please ensure no child tickets assigned to emails groups 

From: Apoorv Joshi <[email-masked]> 
Sent: Thursday, August 4, 2022 10:30 AM 
To: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]> 
Cc: saurabh <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Child Ticket Access Request 

CAUTION: External email sender. Use care when clicking on links or opening attachments! 

Hi Mahmoud, 

Please help to give these agents access to the following groups as agents are unable to check and update their child tickets: 

UAE warehouse escalation, BH warehouse escalation, Oman warehouse escalation, EG warehouse escalations, KW Warehouse escalations, HC KW Escalations, Escalations DXB Team 

Mohd. Elbadri - [ mailto:[email-masked] | [email-masked] ] 

Mazin ibrahim bassi - [ mailto:[email-masked] | [email-masked] ] 

Mohammed Bahashwan - [ mailto:[email-masked] | [email-masked] ] 

Samer Salmeh - [ mailto:[email-masked] | [email-masked] ] 

Elharith Elsiddig - [ mailto:[email-masked] | [email-masked] ] 

Mohammad Tawfik - [ mailto:[email-masked] | [email-masked] ] 

Mais Said - [ mailto:[email-masked] | [email-masked] ] 

Mohamed Almustafa - [ mailto:[email-masked] | [email-masked] ] 

Aya Saoud - [ mailto:[email-masked] | [email-masked] ] 

Ziena Saeed - [ mailto:[email-masked] | [email-masked] ] 

Mohammed Murshed - [ mailto:[email-masked] | [email-masked] ] 

huma sayed - [ mailto:[email-masked] | [email-masked] ] 

Mazen Mohd. - [ mailto:[email-masked] | [email-masked] ] 

Abdulqader Ahmed - [ mailto:[email-masked] | [email-masked] ] 

Sohaib - [ mailto:[email-masked] | [email-masked] ] 

Regards, 

Apoorv 

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