Subject: Deduction against on validation cancelled order : 7379761139
From: Manish Kumar <[email-masked]>
To: "Zeeshan Mohammad, TCS" <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Mohmed Ghadiyali <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Apoorv Joshi <[email-masked]>, Aya Saoud <[email-masked]>
Date: Tue, 26 Jul 2022 05:12:36 -0700 (MST)

Hi Team, 

Please assist us to validate the below deduction. 

Case id - 4656654 

Order id: 7379761139 
Order date: Jul 26, 2022 
Order status: ON_VALIDATION_CANCELLED 

Payment mode: Benefit 

Issue description: The order is ON VALIDATION CANCELED but the customer is complaining that the amount has been deducted as per his bank, so please check and advise. 

Thanks for your help! 

Regards, 
Manish