Subject: Re: finance tickets status
From: Apoorv Joshi <[email-masked]>
To: Mohamed Mahmoud <[email-masked]>
Cc: Mohammed Athar <[email-masked]>, Manish Kumar <[email-masked]>, malik ismail <[email-masked]>, Jessie Caparas <[email-masked]>
Date: Mon, 25 Jul 2022 01:59:44 -0700 (MST)

Hi Ali, 

Customer has been contacted on the following ticket ids as follows: 

6133860062 - 4652319 
6145027750 - Farah Bejad Al-Omari is the account holder name 
6145076855 - 4652466 
6146761535 - SA34 6500 0005 5557 7639 7001 
6147181289 - Customer contacted under 4652523 for IBAN 
6147266320 - Customer contacted under 4652548 for IBAN and Account number but their email is getting bounced. 
6148261317 - Customer contacted under 4652563 for IBAN 
6148739044 - Latifa Abdullah Al-Khatem is account holder name 
6149126962 - Customer contacted under 4652587 for correct Account holder name 
6149359860 - Customer contacted under 4652601 for account holder name 
6150321386 - Customer contacted under 4552446 for Bank Details 
6150452184 - Customer contacted under 4652635 for Correct Name 
6150460314 - Customer contacted under 4652652 for Correct Name 
6150649567 - Customer contacted under 4639356 for Account holder name 
6151143381 - Customer contacted under 4651820 for Account holder name 
6153200110 - Customer contacted under 4652690 for Account holder name 
6371781992 - Wassan Al-Ahmadi is Account holder name 

Thank you for your help! 

Regards, 
Apoorv 

From: "Mohamed Mahmoud" <[email-masked]> 
To: "Mohammed Athar" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "malik ismail" <[email-masked]>, "Jessie Caparas" <[email-masked]> 
Sent: Monday, July 25, 2022 12:13:28 PM 
Subject: RE: finance tickets status 

[ mailto:[email-masked] | @Apoorv
 Joshi ] , [ mailto:[email-masked] | 
@Manish Kumar ] , 

Please get the needed details from the csts to complete the pending refunds. 

	

Date 	

Order 	

REJECTION REASON 

4/1/2022 	

6133860062 	

INVALID IBAN 

5/22/2022 	

6145027750 	

only Single Name mentioned please provide the complete name of the customer 

5/22/2022 	

6145076855 	

INCOMPLETE IBAN 

5/30/2022 	

6146761535 	

INVALID IBAN ERROR 

6/2/2022 	

6147181289 	

INVALID IBAN 

6/2/2022 	

6147266320 	

INVALID ACCOUNT NUMBER ERROR 

6/7/2022 	

6148261317 	

INVALID IBAN 

6/10/2022 	

6148739044 	

only Single Name mentioned please provide the complete name of the customer 

6/12/2022 	

6149126962 	

only Single Name mentioned please provide the complete name of the customer 

6/13/2022 	

6149359860 	

No Account holder name mentioned 

6/18/2022 	

6150321386 	

INCORRECT BANK DETAILS 

6/19/2022 	

6150452184 	

only Single Name mentioned please provide the complete name of the customer 

6/19/2022 	

6150460314 	

Account name is not matching with the bank records 

6/20/2022 	

6150649567 	

only Single Name mentioned please provide the complete name of the customer 

6/22/2022 	

6151143381 	

No Account holder name mentioned 

7/1/2022 	

6153200110 	

only Single Name mentioned please provide the complete name of the customer 

12/1/2021 	

6371781992 	

only Single Name mentioned please provide the complete name of the customer 

Thanks 

Ali 

From: Mohammed Athar (TCS) <[email-masked]> 
Sent: Monday, July 25, 2022 10:38 AM 
To: Mohamed Mahmoud <[email-masked]> 
Cc: Malik Ismail <[email-masked]>; Jessie Caparas <[email-masked]> 
Subject: RE: finance tickets status 

Dear Mahmoud, 

Please find the attached sheet with details FYI. 

Thanks & Regards, 

Athar Mohammed, 

Finance Executive-Ecom 

Extn 3183 

From: Mohamed Mahmoud < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, July 25, 2022 9:20 AM 
To: Mohammed Athar (TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Malik Ismail < [ mailto:[email-masked] | [email-masked] ] >; Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Subject: finance tickets status 

Hi [ mailto:[email-masked] | 
@Mohammed Athar (TCS) ] 

Please find the attached sheet and update us about the orders status. 

Mohamed Ali 

Landmark Group HQ, Marina, Dubai, UAE. 

[ http://www.landmark.digital/ | www.landmark.digital ] 

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