Subject: RE: Freshworks License Users
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Wed, 20 Jul 2022 12:37:09 +0000

Hi Apoorv,

The attached list doesn’t include freshchat.

Can you also check that for me please and send a bifurcation of users similar to what I shared?

[A picture containing text, clipart  Description automatically generated]

Jessie Caparas
Team Leader
+971 4 5172087
Landmark Group HQ, Marina, Dubai, UAE.
www.landmark.digital<http://www.landmark.digital/>

From: Apoorv Joshi <[email-masked]>
Sent: Wednesday, July 20, 2022 12:31 PM
To: Jessie Caparas <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>; Manish Kumar <[email-masked]>
Subject: Re: Freshworks License Users

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Jessie,

PFA the requested list.

Please let me know if any amends needs to be made to this.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, July 19, 2022 2:39:48 PM
Subject: Freshworks License Users

Hi @Apoorv Joshi<mailto:[email-masked]>

Can you please help me with the attached file.

The first sheet shows all FD users.

In column E, there is a drop down for you to select whether the agent is with LSM WEBTEAM, ITHRAA, HB UAE & HB KSA.

As for Freshchat, please share with me a similar list.

Will need it by tomorrow.

[A picture containing text, clipart    Description automatically generated]

Jessie Caparas
Team Leader
+971 4 5172087
Landmark Group HQ, Marina, Dubai, UAE.
www.landmark.digital<http://www.landmark.digital/>

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