Subject: RE: Amount deducted On Validation - 7375845560
From: Mohmed Ghadiyali <[email-masked]>
To: "[email-masked]" <[email-masked]>, Payment Gateway Team <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Elbadri <[email-masked]>, rossana rass <[email-masked]>, Nikhil Bishnoi <[email-masked]>, "Zeeshan Mohammad(TCS)" <[email-masked]>, Muhsin Thai Valappil <[email-masked]>
Date: Wed, 20 Jul 2022 10:13:51 +0000

Hi @[email-masked]'<mailto:[email-masked]> @Payment Gateway Team<mailto:[email-masked]>

Refund Amount BHD- 20.07

Received Time
Terminal ID
Brand ID
Authorization Code
Action
Currency Code
Trans. Amount
 Result Code
Host Response
 Mer. TrackID
 TranId
 Ref. Id
ECI
IP Address
UDF1
UDF2
6/27/2022 18:08
'677950
'BENEFIT
'774433
1 - Purchase
'048
'20.07
'CAPTURED
'00
'7375845560
'202217821261185
'217816948951
'7
'193.188.105.242
'2a1f62d5-f2d1-42ad-b0fd-bf4ff73d594c
'BENEFIT

Regards,

Mohmed Ghadiyali

From: Muhsin Thai Valappil <[email-masked]>
Sent: Wednesday, July 20, 2022 10:22 AM
To: Mohmed Ghadiyali <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Elbadri <[email-masked]>; rossana rass <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Zeeshan Mohammad(TCS) <[email-masked]>
Subject: RE: Amount deducted On Validation - 7375845560

Approved.

Regards,
Muhsin Thai Valappil

From: Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, July 20, 2022 9:26 AM
To: Muhsin Thai Valappil <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Elbadri <[email-masked]<mailto:[email-masked]>>; rossana rass <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Subject: RE: Amount deducted On Validation - 7375845560

Hi @Muhsin Thai Valappil<mailto:[email-masked]>

Please approve

Regards,

Mohmed Ghadiyali

From: Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, July 19, 2022 2:43 PM
To: Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Elbadri <[email-masked]<mailto:[email-masked]>>; rossana rass <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Muhsin Thai Valappil <[email-masked]<mailto:[email-masked]>>
Subject: Re: Amount deducted On Validation - 7375845560

Dear Mohmed,

Please find below benefit pay details and screenshot below.

Please help to process

Refund Amount BHD- 20.07

Received Time
Terminal ID
Brand ID
Authorization Code
Action
Currency Code
Trans. Amount
 Result Code
Host Response
 Mer. TrackID
 TranId
 Ref. Id
ECI
IP Address
UDF1
UDF2
6/27/2022 18:08
'677950
'BENEFIT
'774433
1 - Purchase
'048
'20.07
'CAPTURED
'00
'7375845560
'202217821261185
'217816948951
'7
'193.188.105.242
'2a1f62d5-f2d1-42ad-b0fd-bf4ff73d594c
'BENEFIT

Thanks & Regards,
Zeeshan

________________________________
From: Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, July 19, 2022 2:58 PM
To: Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Elbadri <[email-masked]<mailto:[email-masked]>>; rossana rass <[email-masked]<mailto:[email-masked]>>
Subject: Amount deducted On Validation - 7375845560

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Team,

The customer has reported that the amount has been deducted from his account against the on validation cancelled order, Kindly check and assist us on the same.

Case id - 4610558

Order id : 7375845560
Authorization Code: 774433
Debit card number: *****7150
Order Date: June 27, 2022

Amount : BHD 20.07

The customer is still claiming he got a deduction and he shared all the details as well, please check.

Regards,
Nikhil.

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