Subject: Re: Amount debited for On Validation Cancelle order - 7374655144
From: Manish Kumar <[email-masked]>
To: Mohmed Ghadiyali <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>, Nikhil Bishnoi <[email-masked]>, "Zeeshan Mohammad, TCS" <[email-masked]>
Date: Sat, 2 Jul 2022 04:43:33 -0700 (MST)

Dear Mohamed, 

Kindly assist us validate the deduction on both order id 7374655144 and 7375401888. 

Order Date: June 18, 2022 
Order ID: 7374655144 
Deduction Amount: BHD 22.06 
Deduction Date: June 18, 2022 
Payment Mode: BENEFIT. 

Order Date: June 26, 2022 
Order ID: 7375401888 
Deduction Amount: BHD 30.32 
Deduction Date: June 24, 2022 
Payment Mode: BENEFIT. 

Thank you for your help. 

Regards, 
Manish 

From: "Manish Kumar" <[email-masked]> 
To: "Zeeshan Mohammad, TCS" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Sent: Thursday, June 23, 2022 2:58:05 PM 
Subject: Re: Amount debited for On Validation Cancelle order - 7374655144 

Dear Zeeshan, 

A gentle reminder on the below request. 

Thank you for your help. 

Regards, 
Manish 

From: "Zeeshan Mohammad, TCS" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Sent: Monday, June 20, 2022 2:27:28 PM 
Subject: Re: Amount debited for On Validation Cancelle order - 7374655144 

Dear Mohmed, 

Please find below benefit pay details and screenshot below. 

Please help to process 

Refund Amount BHD- 22.06 

	Received Time 	Terminal ID 	Brand ID 	Authorization Code 	Action 	Currency Code 	Trans. Amount 	Result Code 	Host Response 	Mer. TrackID 	TranId 	Ref. Id 	ECI 	IP Address 	UDF1 	UDF2 
	6/18/2022 20:39 	'677950 	'BENEFIT 	'514256 	1 - Purchase 	'048 	'22.06 	'CAPTURED 	'00 	'7374655144 	'202216936994203 	'216956659110 	'7 	'88.201.58.161 	'a88e721d-29ce-42d5-8bf5-c8c7ca140d4e 	'BENEFIT 

Thanks & Regards, 
Zeeshan 

From: Apoorv Joshi <[email-masked]> 
Sent: Sunday, June 19, 2022 4:46 PM 
To: Zeeshan Mohammad(TCS) <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Manish Kumar <[email-masked]>; Nikhil Bishnoi <[email-masked]> 
Subject: Amount debited for On Validation Cancelle order - 7374655144 

CAUTION: External email sender. Use care when clicking on links or opening attachments! 
Hi Team, 

Problem Statement: On validation cancelled. 

Order Date: June 18, 2022 
Order ID: 7374655144 
Deduction Amount: BHD 22.06 
Deduction Date: June 18, 2022 
Payment Mode: BENEFIT. 

Assistance Required: Process the refund. 

Issue Description: As per customer confirmation, the amount has been deducted from her account. 

Please check and do the needful. 

Regards, 
Apoorv. 
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