Subject: Fwd: Benefit refund - 7362925953
From: Apoorv Joshi <[email-masked]>
To: "Zeeshan Mohammad, TCS" <[email-masked]>
Cc: Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 23 Jun 2022 22:22:57 -0700 (MST)

Dear Zeeshan, 

Please update us on this 

Attached are the screenshot from Jira again along with order number, please help to close. 

Thank you for your help! 

Regards, 
Badri 

From: "Apoorv Joshi" <[email-masked]> 
To: "Zeeshan Mohammad, TCS" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Monday, 20 June, 2022 16:21:00 
Subject: Re: Benefit refund - 7362925953 

Dear Zeeshan, 

Attached are the screenshot from Jira again along with order number, please help to close. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Zeeshan Mohammad, TCS" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Monday, June 20, 2022 12:29:41 PM 
Subject: Re: Benefit refund - 7362925953 

Hi Team, 

Please provide proper JIRA screenshot with order number and amount mentioned. 

	Received Time 	Terminal ID 	Brand ID 	Authorization Code 	Action 	Currency Code 	Trans. Amount 	Result Code 	Host Response 	Mer. TrackID 	TranId 	Ref. Id 	ECI 	IP Address 	UDF1 	UDF2 
	3/27/2022 15:19 	'677950 	'BENEFIT 	'155756 	1 - Purchase 	'048 	'5.74 	'CAPTURED 	'00 	'7362925953 	'202208641770720 	'208614105855 	'7 	'84.255.184.179 	'8878c2f7-f5f9-465d-b8e2-817c72a26fab 	'BENEFIT 

Thanks & Regards, 
Zeeshan 

From: Apoorv Joshi <[email-masked]> 
Sent: Saturday, June 18, 2022 8:31 AM 
To: Zeeshan Mohammad(TCS) <[email-masked]> 
Cc: Manish Kumar <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Benefit refund - 7362925953 

CAUTION: External email sender. Use care when clicking on links or opening attachments! 
Hi Team, 

With regards to Order ID 7362925953, My Credits was cancelled by Jira team under REL-155120. Kindly process the refund of BHD 5.74 to the customer's BENEFIT account. 

Order id - 7362925953 
Payment mode - Benefit 
Amount deducted: BHD 5.74 

Assistance required: My Credits has been cancelled by Jira team. Kindly process the refund of BHD 5.74 to the customer's BENEFIT account. 

Thank you for your help. 

Regards, 
Apoorv. 
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