Subject: Order not placed, amount deducted
From: MOHAMMED ALMUSTAFA <[email-masked]>
To: Manish Kumar <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 16 Jun 2022 02:44:50 -0700 (MST)

Hi team, 

Order numbers: (8265152456), (8265156049) 

Issue description: customer tried to placed an order on 21/05/2021 but the order isn't placed and it's not showing in hybris, but the amount deducted from the customer. 

Please check the attached image for the transaction number and details. 

Best regards.