Subject: Re: Call back request: Delay delivery
From: Apoorv Joshi <[email-masked]>
To: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>
Cc: Manish Kumar <[email-masked]>, Mario Hisham <[email-masked]>, Saeed Khawaldeh <[email-masked]>, escalations dxbteam <[email-masked]>, Ali Mkhaimer <[email-masked]>, Ankur Kwatra <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Wed, 8 Jun 2022 00:13:27 -0700 (MST)

Hi Mahmoud, 

We have shared our toll free number with the customer as advised. 

Thank you for your help. 

Regards, 
Apoorv. 

From: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]> 
To: "Manish Kumar" <[email-masked]>, "Mario Hisham" <[email-masked]>, "Saeed Khawaldeh" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Ali Mkhaimer" <[email-masked]>, "Ankur Kwatra" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Sent: Wednesday, 8 June, 2022 12:14:30 
Subject: RE: Call back request: Delay delivery 

Hi [ mailto:[email-masked] | 
@Manish Kumar ] 

Please share out toll free number with the customer to follow up his delivery status. 

From: Manish Kumar <[email-masked]> 
Sent: Tuesday, June 7, 2022 6:14 PM 
To: Mario Hisham <[email-masked]>; Saeed Khawaldeh <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Ali Mkhaimer <[email-masked]>; Ankur Kwatra <[email-masked]>; Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]> 
Subject: Call back request: Delay delivery 

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Dear Team, 

The customer came on chat and asking us to arrange a call back on contact number: 055 8549651 

Problem Statement: update the customer delivery details 

Order ID: 9572751054 

Tracking ID: FP060422000249 

Adress: Tarfana Reasturant Building, 

Flat no 105 

National Paints Area, 

Next to Rameez Hyper Market. Sharjah 

Assistance Required: update the delivery address and deliver the order 

Issue Description: the customer provided us with the exact address, so please update and deliver the order on priority. 

Regards, 

Manish Kumar 
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