Subject: Fwd: Drop payment
From: Apoorv Joshi <[email-masked]>
To: "Mohammed Abdullah, Bahashwan" <[email-masked]>
Date: Mon, 6 Jun 2022 23:03:23 -0700 (MST)

Please check the update. 

Regards, 
Apoorv 

From: "Zeeshan Mohammad, TCS" <[email-masked]> 
To: "Manish Kumar" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Ziena Saeed" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Ankur Kwatra" <[email-masked]> 
Sent: Tuesday, 31 May, 2022 18:08:41 
Subject: Re: Drop payment 

Hi Manish, 

The details you provided is not available in the benefit report. Kindly provide order number for the same so that I can check that as well in benefit. 

Thanks & Regards, 
Zeeshan 

From: Manish Kumar <[email-masked]> 
Sent: Tuesday, May 31, 2022 4:05 PM 
To: Zeeshan Mohammad(TCS) <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Ziena Saeed <[email-masked]>; Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Ankur Kwatra <[email-masked]> 
Subject: Drop payment 

CAUTION: External email sender. Use care when clicking on links or opening attachments! 
Hi Zeeshan, 

Please check and assist us on the below request. 

The customer said that she tried to place an order but the order has not been placed successfully but the amount has been deducted, through this Transaction ID 425997 and she\he contacted with her\his bank and they informed her\him that the amount has been deducted, so please check and advise. 

Case id - 4403973 

a. Amount deducted. - BD 5.500 
b. Date of deduction - 25/05/2022 
c. Email address - [email-masked] 
d. Authorization code/card number - 425997 
e. The last 4 digits of the card 6594 

Thanks for your help! 

Regards, 
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