Subject: Fwd: Drop Payment
From: Apoorv Joshi <[email-masked]>
To: "Zeeshan Mohammad, TCS" <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>, "Mohammed Abdullah, Bahashwan" <[email-masked]>
Date: Tue, 31 May 2022 20:06:20 -0700 (MST)

Hi Zeeshan, 

Kindly assist us with the complain of the deduction as per the attachment and below details as shared by the customer. 

Thank you for your help! 

Regards, 
Apoorv. 

From: "Mohammed Abdullah, Bahashwan" <[email-masked]> 
To: "Nikhil Bishnoi" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Tuesday, 31 May, 2022 10:59:02 
Subject: Drop Payment 

Hi Team, 

With reference to the ticket id : 4377110 

The customer reported that the amount we deducted from his account. 

Order ID : 7369343752 
Date : May 7, 2022 
Amount : BHD21.00 
Authorisation code : 062730 
Card Number : 4110××××××××5224 
attached screenshot for a proof 

kindly check and assist. 

Regards. 
Bahashwan.