Subject: Re: [#4381854] - inbound call-6140736335 - MOC
From: Ankur Kwatra <[email-masked]>
To: Mohamed Nagy <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Fri, 27 May 2022 01:33:54 -0700 (MST)

Dear Mohamed, 

Greetings! 

The Voucher code, along with the details, has been sent. 

Regards 
Ankur K 

From: "Mohamed Nagy" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "ankur kwatra" <[email-masked]> 
Cc: "Escalations Dxbteam" <[email-masked]> 
Sent: Friday, May 27, 2022 1:37:28 PM 
Subject: FW: [#4381854] - inbound call-6140736335 - MOC 

Dear Team, 

Kindly send this voucher to the customer ASAP, MOC Urgent case. 

Regards, 

Mohamed Nagy 

From: Vriddhi Sharma <[email-masked]> 
Sent: Friday, May 27, 2022 10:38 AM 
To: Karen Lobo <[email-masked]>; Mohamed Nagy <[email-masked]>; Raveen Sethupathy <[email-masked]>; Namrita Kanjani <[email-masked]>; Max <[email-masked]> 
Cc: [email-masked]; Escalations Dxbteam <[email-masked]> 
Subject: Re: [#4381854] - inbound call-6140736335 

Dear Centrepoint Team, 

The Voucher has been created as requested. I have put the configuration below, please check and let me know if anything has to change. 

Code: 010-56S8-EGWY-8NX2-XR|Start Date: 24.05.2022 00:00:00|End Date: 24.11.2022 23:59:00 

Type: Serial Voucher|Concept: CENTREPOINT|Territory: KSA|Checkout Site: N/A 

Value: 200 SAR|Minimum Threshold Value: 380 SAR|Maximum Discount: N/A|Combinable with other vouchers: TRUE 

Total quantity of redeemable vouchers: 1|Total quantity of redemptions per customer: 1 

Categories included/excluded: N/A|Brands included: N/A|Device Restriction: N/A|First Time User Restriction: N/A 

Best regards, 

Vriddhi Sharma 

E-Commerce Content Merchandiser 

From: Karen Lobo < [ mailto:[email-masked] | [email-masked] ] > 
Date: Friday, 27 May 2022 at 10:14 AM 
To: Mohamed Nagy < [ mailto:[email-masked] | [email-masked] ] >, Raveen Sethupathy < [ mailto:[email-masked] | [email-masked] ] >, Namrita Kanjani < [ mailto:[email-masked] | [email-masked] ] >, Max < [ mailto:[email-masked] | [email-masked] ] >, Vriddhi Sharma < [ mailto:[email-masked] | [email-masked] ] > 
Cc: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: [#4381854] - inbound call-6140736335 

++ [ mailto:[email-masked] | 
@Vriddhi Sharma ] 

Best regards, 

Karen Tracy Lobo 

E-Commerce Content Merchandiser 

From: Mohamed Nagy < [ mailto:[email-masked] | [email-masked] ] > 
Date: Thursday, 26 May 2022 at 10:43 AM 
To: Karen Lobo < [ mailto:[email-masked] | [email-masked] ] >, Raveen Sethupathy < [ mailto:[email-masked] | [email-masked] ] >, Namrita Kanjani < [ mailto:[email-masked] | [email-masked] ] >, Max < [ mailto:[email-masked] | [email-masked] ] > 
Cc: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: [#4381854] - inbound call-6140736335 

Dear [ mailto:[email-masked] | 
@Karen Lobo ] , 

Please amend the voucher to be SAR 200 with Threshold 380, case is MOC. 

Regards, 

Mohamed Nagy 

From: Karen Lobo < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, May 24, 2022 12:52 PM 
To: Raveen Sethupathy < [ mailto:[email-masked] | [email-masked] ] >; Namrita Kanjani < [ mailto:[email-masked] | [email-masked] ] >; Max < [ mailto:[email-masked] | [email-masked] ] > 
Cc: [ mailto:[email-masked] | [email-masked] ] ; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: [#4381854] - inbound call-6140736335 

Dear Centrepoint Team, 

The Voucher has been created as requested. I have put the configuration below, please check and let me know if anything has to change. 

Code: 010-56S8-EGWY-8NX2-XR|Start Date: 24.05.2022 00:00:00|End Date: 24.11.2022 23:59:00 

Type: Serial Voucher|Concept: CENTREPOINT|Territory: KSA|Checkout Site: N/A 

Value: 80 SAR|Minimum Threshold Value: 100 SAR|Maximum Discount: N/A|Combinable with other vouchers: TRUE 

Total quantity of redeemable vouchers: 1|Total quantity of redemptions per customer: 1 

Categories included/excluded: N/A|Brands included: N/A|Device Restriction: N/A|First Time User Restriction: N/A 

Best regards, 

Karen Tracy Lobo 

E-Commerce Content Merchandiser 

From: Raveen Sethupathy < [ mailto:[email-masked] | [email-masked] ] > 
Date: Tuesday, 24 May 2022 at 12:05 PM 
To: Namrita Kanjani < [ mailto:[email-masked] | [email-masked] ] >, Max < [ mailto:[email-masked] | [email-masked] ] >, Karen Lobo < [ mailto:[email-masked] | [email-masked] ] > 
Cc: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: [#4381854] - inbound call-6140736335 

[ mailto:[email-masked] | @Karen Lobo ] 

From: Namrita Kanjani < [ mailto:[email-masked] | [email-masked] ] > 
Date: Tuesday, 24 May 2022 at 10:06 AM 
To: Max < [ mailto:[email-masked] | [email-masked] ] >, Raveen Sethupathy < [ mailto:[email-masked] | [email-masked] ] > 
Cc: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: [#4381854] - inbound call-6140736335 

[ mailto:[email-masked] | @Raveen Sethupathy ] 

Regards, 

-- 

Namrita Kanjani 

Senior E-Commerce Content Merchandiser 

From: Max < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: Max < [ mailto:[email-masked] | [email-masked] ] > 
Date: Monday, 23 May 2022 at 9:22 PM 
To: Namrita Kanjani < [ mailto:[email-masked] | [email-masked] ] > 
Cc: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Fwd: [#4381854] - inbound call-6140736335 

CAUTION: External email sender. Use care when clicking on links or opening attachments! 

Dear All, 

Please issue a voucher with the amount of 80 SAR applicable in CenterPoint with a threshold of 100 SAR valid for 6 months 

Best Regards, 

On Fri, 20 May at 8:49 PM , Sami Atta < [ mailto:[email-masked] | [email-masked] ] > wrote: 

Dear Team, 

As per tracking ID (SD005806677 ) the order has not been delivered. 

Kindly contact the customer on the following phone number (966560805653 ) to arrange an urgent delivery. 

Order number:6140736335 

Best Regards, 

4381854:1125156 
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