Subject: Re: Refund to Benefit 7367052758
From: Manish Kumar <[email-masked]>
To: "Zeeshan Mohammad, TCS" <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Tue, 24 May 2022 23:19:17 -0700 (MST)

Hi Zeeshan, 

Thank you for your reply. 

Please find the attached screenshot as requested and do the needful. 

Order id - 7367052758 
Payment mode - Benefit 
Amount deducted: BHD 6.2796 

Regards, 
Manish 

From: "Zeeshan Mohammad, TCS" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Sent: Sunday, May 22, 2022 6:55:37 PM 
Subject: Re: Refund to Benefit 7367052758 

Dear Customer Care team, 

Approved to Remove my credit removal/Voucher Deactivation. Please share screenshot from JIRA and customer details. 

	Received Time 	Terminal ID 	Brand ID 	Authorization Code 	Action 	Currency Code 	Trans. Amount 	Result Code 	Host Response 	Mer. TrackID 	TranId 	Ref. Id 	ECI 	IP Address 	UDF1 	UDF2 
	4/22/2022 2:29 	'677950 	'BENEFIT 	'285392 	1 - Purchase 	'048 	'36.5 	'CAPTURED 	'00 	'7367052758 	'202211258112523 	'211254833086 	'7 	'88.201.0.17 	'7ff89578-9532-466f-89e1-f8a5bd2be734 	'BENEFIT 

Thanks & Regards, 
Zeeshan 

From: Apoorv Joshi <[email-masked]> 
Sent: Thursday, May 19, 2022 5:27 PM 
To: Zeeshan Mohammad(TCS) <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Manish Kumar <[email-masked]>; Nikhil Bishnoi <[email-masked]> 
Subject: Refund to Benefit 7367052758 

CAUTION: External email sender. Use care when clicking on links or opening attachments! 
Hi Team, 

With regards to Order ID 7367052758, the RV was cancelled by Jira team under REL-155574. Kindly process the refund of BHD 6.2796 to the customer's BENEFIT account. 

Order id - 7367052758 
Payment mode - Benefit 
Amount deducted: BHD 6.2796 

Assistance required: The RV has been deactivated by Jira team. Kindly process the refund of BHD 6.2796 to the customer's BENEFIT account. 

Thank you for your help. 

Regards, 
Apoorv. 

From: "Manjunath (Jira)" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 16 May, 2022 13:23:40 
Subject: [JIRA] (REL-155574) Deactivate my credit 7367052758 

Manjunath made 3 updates . REL-System Reliability Engineering - Landmark/REL-155574 Deactivate my credit 7367052758 

Manjunath made 3 updates . 

	

	[ https://landmark.atlassian.net/browse/REL?atlOrigin=eyJpIjoiYzc5MWI5Nzc1YmQyNGRlZWE3NjNmMDNhMTRhMDI3NDMiLCJwIjoiaiJ9 | REL-System
 Reliability Engineering - Landmark ] 	/ 	
	[ https://landmark.atlassian.net/browse/REL-155574?atlOrigin=eyJpIjoiYzc5MWI5Nzc1YmQyNGRlZWE3NjNmMDNhMTRhMDI3NDMiLCJwIjoiaiJ9 | REL-155574 ] 
[ https://landmark.atlassian.net/browse/REL-155574?atlOrigin=eyJpIjoiYzc5MWI5Nzc1YmQyNGRlZWE3NjNmMDNhMTRhMDI3NDMiLCJwIjoiaiJ9 | Deactivate my credit 7367052758
 ] 

		Manjunath 11:50 AM GST 
	Resolution: 	Done 
	
	Status: 	To Be Assigned Completed 
	
	Assignee: 	Manjunath mohammad almawaly 

	[ https://landmark.atlassian.net/browse/REL-155574?atlOrigin=eyJpIjoiYzc5MWI5Nzc1YmQyNGRlZWE3NjNmMDNhMTRhMDI3NDMiLCJwIjoiaiJ9 | View
 issue ] 

	
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