Subject: Re: INCOMPLETE CUSTOMER DETAILS-15-MAY-22
From: Apoorv Joshi <[email-masked]>
To: malik ismail <[email-masked]>
Cc: Manish Kumar <[email-masked]>, Mohammed Athar <[email-masked]>, Ankur Kwatra <[email-masked]>
Date: Fri, 20 May 2022 07:15:23 -0700 (MST)

Hi Malik, 

Customers has been contacted already for CP orders under the following: 

6131645590 - 4366983 
6137610548 - 4367070 
6133861787 - 4367082 
6133061257 - 4367099 

However, received no response from customers in more than 48 hours. 

Regards, 
Apoorv 

From: "malik ismail" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Mohammed Athar" <[email-masked]> 
Cc: "Ankur Kwatra" <[email-masked]> 
Sent: Monday, May 16, 2022 10:40:30 AM 
Subject: FW: INCOMPLETE CUSTOMER DETAILS-15-MAY-22 

Hi [ mailto:[email-masked] | 
@Apoorv Joshi ] [ mailto:[email-masked] | 
@Manish Kumar ] 

Please do the needful. 

Regards, 

Malik 

From: Mohammed Athar (TCS) <[email-masked]> 
Sent: Sunday, May 15, 2022 6:51 PM 
To: HB Customercarefloor <[email-masked]>; HCCustomer Carefloor <[email-masked]>; Malik Ismail <[email-masked]>; Hamza Nouri Ahmad Abu Azzam <[email-masked]>; Ismail Aboukhater <[email-masked]>; Mohamed Mahmoud <[email-masked]> 
Cc: KSA CCCTeamLeaders <[email-masked]>; Yahia Taha <[email-masked]>; Momen Elmassry <[email-masked]>; Escalations Dxbteam <[email-masked]>; Tarek Mohamedali <[email-masked]>; Rohit Kamath (TCS) <[email-masked]>; Prabhakar Singh <[email-masked]> 
Subject: INCOMPLETE CUSTOMER DETAILS-15-MAY-22 

Hi All, 

Please provide the correct details for the below orders to process the refund. 

Note: If no details are received in 3 working days will close the tickets 

	

Order Nr. 	

CONCEPT 	

REJECTION REASON 

6138549070 	

HC 	

INCOMPLET IBAN 

6129397845 	

HB 	

IBAN IS NOT MENTIONED 

6139139065 	

HC 	

INCOMPLET IBAN 

6131645590 	

CP 	

INCOMPLETE Account NAME 

6133061257 	

CP 	

INCOMPLETE Account NAME SINGLE 

6137610548 	

CP 	

INCOMPLETE Account NAME 

6128968775 	

HC 	

Invalid IBAN 

6133861787 	

CP 	

INCOMPLET IBAN 

Thanks & Regards, 

Athar Mohammed, 

Finance Executive-Ecom 

Extn 3183 

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