Subject: RE: Benefit Refund - 7361203247
From: Mohmed Ghadiyali <[email-masked]>
To: "[email-masked]" <[email-masked]>, Payment Gateway Team <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>, MAZIM IBRAHIM <[email-masked]>, Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, AHMED OMER <[email-masked]>, "Zeeshan Mohammad(TCS)" <[email-masked]>, Faraz Lohani <[email-masked]>, Manish Kumar <[email-masked]>, Muhsin Thai Valappil <[email-masked]>
Date: Wed, 18 May 2022 14:39:46 +0000

Hi @[email-masked]<mailto:[email-masked]> @Payment Gateway Team<mailto:[email-masked]>

Refund Amount BHD- 0.75

Received Time
Terminal ID
Brand ID
Authorization Code
Action
Currency Code
Trans. Amount
 Result Code
Host Response
 Mer. TrackID
 TranId
 Ref. Id
ECI
IP Address
UDF1
UDF2
3/14/2022 15:40
'677950
'BENEFIT
'007987
1 - Purchase
'048
'8.19
'CAPTURED
'00
'7361203247
'202207369191232
'207353671607
'7
'95.84.117.108
'e200a627-3a5a-4e54-9649-6ec9c45e9963
'BENEFIT

Regards,

Mohmed Ghadiyali

From: Muhsin Thai Valappil <[email-masked]>
Sent: Wednesday, May 18, 2022 5:15 PM
To: Mohmed Ghadiyali <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>; MAZIM IBRAHIM <[email-masked]>; Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; AHMED OMER <[email-masked]>; Zeeshan Mohammad(TCS) <[email-masked]>; Faraz Lohani <[email-masked]>; Manish Kumar <[email-masked]>
Subject: RE: Benefit Refund - 7361203247

Approved.

Regards,
Muhsin Thai Valappil

From: Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, May 18, 2022 4:19 PM
To: Muhsin Thai Valappil <[email-masked]<mailto:[email-masked]>>
Cc: Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; MAZIM IBRAHIM <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; AHMED OMER <[email-masked]<mailto:[email-masked]>>; Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>; Faraz Lohani <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: RE: Benefit Refund - 7361203247

Hi @Muhsin Thai Valappil<mailto:[email-masked]>

Please approve

Regards,

Mohmed Ghadiyali

From: Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, May 18, 2022 4:03 PM
To: Faraz Lohani <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>
Cc: Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; MAZIM IBRAHIM <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; AHMED OMER <[email-masked]<mailto:[email-masked]>>
Subject: Re: Benefit Refund - 7361203247

Dear Mohmed,

Please find below benefit pay details and screenshot below.

Please help to process

Refund Amount BHD- 0.75

Received Time
Terminal ID
Brand ID
Authorization Code
Action
Currency Code
Trans. Amount
 Result Code
Host Response
 Mer. TrackID
 TranId
 Ref. Id
ECI
IP Address
UDF1
UDF2
3/14/2022 15:40
'677950
'BENEFIT
'007987
1 - Purchase
'048
'8.19
'CAPTURED
'00
'7361203247
'202207369191232
'207353671607
'7
'95.84.117.108
'e200a627-3a5a-4e54-9649-6ec9c45e9963
'BENEFIT

Thanks & Regards,
Zeeshan
________________________________
From: Faraz Lohani <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, May 18, 2022 1:24 PM
To: Manish Kumar <[email-masked]<mailto:[email-masked]>>; Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>
Cc: Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; MAZIM IBRAHIM <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; AHMED OMER <[email-masked]<mailto:[email-masked]>>
Subject: RE: Benefit Refund - 7361203247

Hi @Mohmed Ghadiyali<mailto:[email-masked]>,

Please assist with the refund ASAP.

From: Manish Kumar <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, May 18, 2022 10:58 AM
To: Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>
Cc: Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; MAZIM IBRAHIM <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; AHMED OMER <[email-masked]<mailto:[email-masked]>>
Subject: Re: Benefit Refund - 7361203247

CAUTION: External email sender. Use care when clicking on links or opening attachments!

Hi Mohmed,

Kindly assist us in getting an update on the below request.

Thank you for your help.

Regards,

Manish

________________________________

From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Zeeshan Mohammad, TCS" <[email-masked]<mailto:[email-masked]>>
Cc: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "MAZIM IBRAHIM" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, May 15, 2022 12:41:14 PM
Subject: Re: Benefit Refund - 7361203247

Hi Zeeshan,

PFA the screenshot attached again along with order number.

Regards,

Apoorv

________________________________

From: "Zeeshan Mohammad, TCS" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "MAZIM IBRAHIM" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, May 15, 2022 12:23:24 PM
Subject: Re: Benefit Refund - 7361203247

Hi Apporva,

Order number not mentioned in the screenshot you shared. Kindly share proper screenshot.

Thanks & Regards,

Zeeshan

________________________________

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, May 12, 2022 2:32 PM
To: Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Manish Kumar <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; MAZIM IBRAHIM <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Benefit Refund - 7361203247

CAUTION: External email sender. Use caution when clicking on links or opening attachments!

Hi Zeeshan,

Kindly find attached the screenshot below:

Regards,

Apoorv

________________________________

From: "Zeeshan Mohammad, TCS" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "MAZIM IBRAHIM" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, May 12, 2022 1:37:19 PM
Subject: Re: Benefit Refund - 7361203247

Hi Apoorv,

Please share the JIRA screenshot in order to refund process.

Received Time

Terminal ID

Brand ID

Authorization Code

Action

Currency Code

Trans. Amount

 Result Code

Host Response

 Mer. TrackID

 TranId

 Ref. Id

ECI

IP Address

UDF1

UDF2

3/14/2022 15:40

'677950

'BENEFIT

'007987

1 - Purchase

'048

'8.19

'CAPTURED

'00

'7361203247

'202207369191232

'207353671607

'7

'95.84.117.108

'e200a627-3a5a-4e54-9649-6ec9c45e9963

'BENEFIT

Thanks & Regards,

Zeeshan

________________________________

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, May 11, 2022 7:20 PM
To: Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Manish Kumar <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; MAZIM IBRAHIM <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Benefit Refund - 7361203247

External email sender, please take precaution.

Hi Team,

With regards to Order ID 7361203247, the RV was cancelled by Jira team under REL-154453. Kindly process the refund of BHD 0.75 to the customer's BENEFIT account.

Order id - 7361203247

Payment mode - Benefit

Amount deducted: BHD 0.75

Assistance required: The RV has been deactivated by Jira team. Kindly process the refund of BHD 0.75 to the customer's BENEFIT account.

Thank you for your help.

Regards,

Apoorv.

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com