Subject: Re: UAE Hybris issue
From: Sankar T <[email-masked]>
To: Manish Kumar <[email-masked]>
Cc: Ankur Kwatra <[email-masked]>, Apoorv Joshi <[email-masked]>, Jok Koul <[email-masked]>, Linu Lakshmanan <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Pratheesh Gopi <[email-masked]>, Sankar <[email-masked]>, Sankar T <[email-masked]>, Sreejith Sreekumar <[email-masked]>, escalations dxbteam <[email-masked]>, vijay kumar <[email-masked]>
Date: Wed, 18 May 2022 15:14:41 +0530

Hi Manish,

We are working on it, will keep this thread updated once the issue is
resolved.

Thanks,
Sankar.

On Wed, 18 May 2022 at 3:12 PM, Manish Kumar <[email-masked]>
wrote:

> Hi Vijay / Sankar,
>
> Please advise us any stipulated time to get the issue fixed as the agent's
> productivity is getting hampered for the day.
>
> Thank you for your help
>
> Regards,
> Manish
>
> ------------------------------
> *From: *"vijay kumar" <[email-masked]>
> *To: *"Manish Kumar" <[email-masked]>, "Sankar" <
> [email-masked]>, "sankar t" <[email-masked]>
> *Cc: *"Sreejith Sreekumar" <[email-masked]>, "Linu
> Lakshmanan" <[email-masked]>, "Apoorv Joshi" <
> [email-masked]>, "Ankur Kwatra" <[email-masked]>, "Nikhil
> Bishnoi" <[email-masked]>, "Jok Koul" <[email-masked]>,
> "Pratheesh Gopi" <[email-masked]>, "escalations dxbteam"
> <[email-masked]>
> *Sent: *Wednesday, May 18, 2022 1:47:16 PM
>
> *Subject: *Re: UAE Hybris issue
>
> ++adding Sankar
> @Sankar T <[email-masked]>  Can you help on this please?
>
> *Many Thanks,*
> Vijay Kumar
>
> On Wed, May 18, 2022 at 1:24 PM Manish Kumar <[email-masked]>
> wrote:
>
>> Hi Vijay,
>>
>> Thank you for your reply.
>>
>> Kindly note that we are getting errors on most of the orders not all the
>> orders.
>>
>> Regards,
>> Manish
>>
>> ------------------------------
>> *From: *"vijay kumar" <[email-masked]>
>> *To: *"Manish Kumar" <[email-masked]>
>> *Cc: *"Sreejith Sreekumar" <[email-masked]>, "Linu
>> Lakshmanan" <[email-masked]>, "Apoorv Joshi" <
>> [email-masked]>, "Ankur Kwatra" <[email-masked]>,
>> "Nikhil Bishnoi" <[email-masked]>, "Jok Koul" <
>> [email-masked]>, "Pratheesh Gopi" <[email-masked]>,
>> "escalations dxbteam" <[email-masked]>
>> *Sent: *Wednesday, May 18, 2022 12:56:36 PM
>> *Subject: *Re: UAE Hybris issue
>>
>> Hello Manish,
>> Is this issue happening only for one order or all the orders?
>>
>> *Many Thanks,*
>> Vijay Kumar
>>
>> On Wed, May 18, 2022 at 12:00 PM Manish Kumar <[email-masked]>
>> wrote:
>>
>>> Hi Vijay,
>>>
>>> Kindly note that few user has again reported the same error, We requet
>>> you to check it again please.
>>>
>>> We have already tried clearing cache and cookies and also tried the
>>> different browser however issue still persists.
>>>
>>>
>>>
>>> Thank you for your help.
>>>
>>> Regards,
>>> Manish
>>>
>>> ------------------------------
>>> *From: *"Manish Kumar" <[email-masked]>
>>> *To: *"vijay kumar" <[email-masked]>
>>> *Cc: *"Sreejith Sreekumar" <[email-masked]>, "Linu
>>> Lakshmanan" <[email-masked]>, "Apoorv Joshi" <
>>> [email-masked]>, "Ankur Kwatra" <[email-masked]>,
>>> "Nikhil Bishnoi" <[email-masked]>, "Jok Koul" <
>>> [email-masked]>, "Pratheesh Gopi" <
>>> [email-masked]>
>>> *Sent: *Wednesday, May 18, 2022 11:19:14 AM
>>> *Subject: *Re: UAE Hybris issue
>>>
>>> Hi Vijay,
>>>
>>> Thank you for your help.
>>>
>>> Here as well, It is working fine now, will update if we come accross any
>>> further issue.
>>>
>>> Regards,
>>> Manish
>>>
>>> ------------------------------
>>> *From: *"vijay kumar" <[email-masked]>
>>> *To: *"Sreejith Sreekumar" <[email-masked]>
>>> *Cc: *"Manish Kumar" <[email-masked]>, "Linu Lakshmanan" <
>>> [email-masked]>, "Apoorv Joshi" <[email-masked]>,
>>> "Ankur Kwatra" <[email-masked]>, "Nikhil Bishnoi" <
>>> [email-masked]>, "Jok Koul" <[email-masked]>,
>>> "Pratheesh Gopi" <[email-masked]>
>>> *Sent: *Wednesday, May 18, 2022 11:03:53 AM
>>> *Subject: *Re: UAE Hybris issue
>>>
>>> Hello Sreejith/Manish,
>>> UAE Hybris is working fine. Can anyone please check and confirm?
>>>
>>> *Many Thanks,*
>>> Vijay Kumar
>>>
>>> On Wed, May 18, 2022 at 10:59 AM Sreejith Sreekumar <
>>> [email-masked]> wrote:
>>>
>>>> @vijay kumar <[email-masked]>
>>>>
>>>>
>>>>
>>>> Can you please look into this
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> --
>>>>
>>>> **
>>>>
>>>> *Sreejith Sreekumar*
>>>>
>>>>  +91-910-899-8930
>>>>
>>>> Landmark Group, Bangalore, India.
>>>>
>>>> www.landmark.digital
>>>>
>>>>
>>>>
>>>> This e-mail message (which includes attachment/s thereto, if any, and
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>>>> www.landmarkgroup.com
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *From: *Manish Kumar <[email-masked]>
>>>> *Date: *Wednesday, 18 May 2022 at 10:54 AM
>>>> *To: *Linu Lakshmanan <[email-masked]>, Sreejith
>>>> Sreekumar <[email-masked]>
>>>> *Cc: *Apoorv Joshi <[email-masked]>, Ankur Kwatra <
>>>> [email-masked]>, Nikhil Bishnoi <[email-masked]>,
>>>> Jok Koul <[email-masked]>
>>>> *Subject: *Re: UAE Hybris issue
>>>>
>>>> *** This mail has been sent from an external source ***
>>>>
>>>> Hi Sreejith/Linu,
>>>>
>>>> Uae Hybris is till giving the below error for few users. Kindly assist
>>>> us in fixing it.
>>>>
>>>>
>>>>
>>>> Regards,
>>>>
>>>> Manish
>>>> ------------------------------
>>>>
>>>> *From: *"Manish Kumar" <[email-masked]>
>>>> *To: *"Linu Lakshmanan" <[email-masked]>, "Sreejith
>>>> Sreekumar" <[email-masked]>
>>>> *Cc: *"Apoorv Joshi" <[email-masked]>, "Ankur Kwatra" <
>>>> [email-masked]>, "Nikhil Bishnoi" <
>>>> [email-masked]>, "Jok Koul" <[email-masked]>
>>>> *Sent: *Wednesday, May 18, 2022 8:47:24 AM
>>>> *Subject: *UAE Hybris issue
>>>>
>>>>
>>>>
>>>> Hi Sreejith/Linu,
>>>>
>>>> We are facing issue with UAE Hybris, unable to go to Order and Customer
>>>> Tab to find the order details.
>>>>
>>>> For reference see the attachment and assist us in fixing the issue.
>>>>
>>>>
>>>>
>>>> Thank you for your help.
>>>>
>>>>
>>>>
>>>> Regards,
>>>>
>>>> Manish
>>>>
>>>>
>>>> The information contained in this communication is intended solely for
>>>> the use of the individual or entity to whom it is addressed and others
>>>> authorized to receive it. Access to this email by anyone else is
>>>> unauthorized. This communication may contain confidential or legally or
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>>>>
>>>
>