Subject: Re: Benefit Refund as RV Cancelled - Order ID 7358983270
From: Manish Kumar <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Mohmed Ghadiyali <[email-masked]>, "Bhisham Manwani, TCS" <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Ali Atef <[email-masked]>, Ankur Kwatra <[email-masked]>
Date: Sun, 8 May 2022 07:16:06 -0700 (MST)

Hi Team, 

Please update us on the above request. 

Thank you for your help. 

Regards, 
Manish 

From: "Apoorv Joshi" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]>, "Mohmed Ghadiyali" <[email-masked]>, "Bhisham Manwani, TCS" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]>, "Ali Atef" <[email-masked]>, "Ankur Kwatra" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Friday, May 6, 2022 6:31:14 PM 
Subject: Re: Benefit Refund as RV Cancelled - Order ID 7358983270 

Hi Team, 

Please assist us on the below benefit transfer request as the custmer is still chasing on for the same. 

Thank you for your help. 

Regards, 
Apoorv. 

From: "Manish Kumar" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]>, "Ali Atef" <[email-masked]>, "Bhisham Manwani, TCS" <[email-masked]>, "Mohmed Ghadiyali" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Ankur Kwatra" <[email-masked]> 
Sent: Monday, 2 May, 2022 14:20:59 
Subject: Re: Benefit Refund as RV Cancelled - Order ID 7358983270 

Hi Team, 

Please assist us on the below benefit transfer request as the custmer is still chasing on for the same. 

Thank you for your help. 

Regards, 
Manish 

From: "Manish Kumar" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Ali Atef" <[email-masked]>, "Bhisham Manwani, TCS" <[email-masked]>, "Mohmed Ghadiyali" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, April 23, 2022 3:36:04 PM 
Subject: Re: Benefit Refund as RV Cancelled - Order ID 7358983270 

Hi Team, 

Please note that the RV has been deleted https://landmark.atlassian.net/browse/REL-153489 

Problem Statement: RV deactivated now needs to transfer to Benefit. 

Order ID:7358983270 

RMA: 1002157183 

Amount: BHD 20.00 

Assistance Required: BENEFIT Refund Approval 

Issue Description: The customer is asking to be refunded to his bank account not RV as he paid by BENEFIT , Kindly do the needful. 

Thanks you for your help! 

Regards, 
Manish 

From: "Apoorv Joshi" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Ali Atef" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Bhisham Manwani, TCS" <[email-masked]>, "Mohmed Ghadiyali" <[email-masked]> 
Sent: Wednesday, April 6, 2022 12:47:21 PM 
Subject: Re: Benefit Refund as RV Cancelled - Order ID 7358983270 

Hi Team, 

Kindly assist us to get an update on the below request. 

Thank you for your help! 

Regards, 
Apoorv. 

From: "Apoorv Joshi" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Ali Atef" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Bhisham Manwani, TCS" <[email-masked]>, "Mohmed Ghadiyali" <[email-masked]> 
Sent: Saturday, 2 April, 2022 14:53:31 
Subject: Re: Benefit Refund as RV Cancelled - Order ID 7358983270 

Hi Team, 

Kindly assist us to get an update on the below request. 

Thank you for your help! 

Regards, 
Apoorv. 

From: "Apoorv Joshi" <[email-masked]> 
To: "Bhisham Manwani, TCS" <[email-masked]>, "Mohmed Ghadiyali" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Ali Atef" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Sunday, 27 March, 2022 17:15:12 
Subject: Re: Benefit Refund as RV Cancelled - Order ID 7358983270 

Hi Team, 

Kindly assist us to get an update on the below request. 

Thank you for your help! 

Regards, 
Apoorv. 

From: "Manish Kumar" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "Bhisham Manwani, TCS" <[email-masked]>, "Naseem Juma" <[email-masked]>, "Mohmed Ghadiyali" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Ali Atef" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 17 March, 2022 16:10:04 
Subject: Re: Benefit Refund as RV Cancelled - Order ID 7358983270 

Hi Team, 

Kindly assist us to get an update on the below request. 

Thank you for your help. 

Regards, 
Manish 

From: "Apoorv Joshi" <[email-masked]> 
To: "Bhisham Manwani, TCS" <[email-masked]>, "Naseem Juma" <[email-masked]>, "Mohmed Ghadiyali" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Ali Atef" <[email-masked]> 
Sent: Sunday, March 13, 2022 4:58:32 PM 
Subject: Fwd: Benefit Refund as RV Cancelled - Order ID 7358983270 

Hi Team, 

Please note that the RV has been deleted https://landmark.atlassian.net/browse/REL-153489 

Problem Statement: RV deactivated now needs to transfer to Benifit. 

Order ID: 7358983270 

RMA: 1002157183 

Amount: BHD 20.00 

Assistance Required: BENEFIT Refund Approval 

Issue Description: The customer is asking to be refunded to his bank account not RV as he paid by BENEFIT , Kindly do the needful. 

Thanks you for your help! 

Regards, 
Apoorv. 

From: "Mohammed Abdullah, Bahashwan" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Sent: Friday, 11 March, 2022 10:50:18 
Subject: Benefit Refund as RV Cancelled 

Hi Team, 

With reference to the ticket number : 3946618 

The customer has requested to transfer the amount to his benefit and cancelled the RV. 

As per Jira Team the RV has been deactivated , kindly find the attached the confirmation for the same and refund the amount to his Benefit. 

Order number: 7358983270 

Amont : 20.00 BHD 

Jira Ticket ID : REL-153489 

Regards. 
Bahashwan.