Subject: Need Manual Refund
From: "Mohammed Abdullah . Bahashwan" <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Thu, 5 May 2022 18:48:57 -0700 (MST)

Hi Team, 

With reference to the ticket ID : 3775337 

The customer reported us on 17 Jan 2022 for the refund as it was rejected, we have raised under REL-151640 

They asked us to do the manual refund for this as payfort as they cannot process the refund for this order from their end. 

Order ID : 9515056674 

Kindly check and do the needful. 

Regards, 
Bahashwan.