Subject: Re: Benefit transfer order id - 7363971900
From: Manish Kumar <[email-masked]>
To: Mohmed Ghadiyali <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>, Apoorv Joshi <[email-masked]>, Ziena Saeed <[email-masked]>, "Bhisham Manwani, TCS" <[email-masked]>, Nooruddeen Othiyil <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 16 Apr 2022 21:58:40 -0700 (MST)

Hi Mohmed, 

Kindly assist us on the below request. 

Thank you for your help. 

Regards, 
Manish 

From: "Manish Kumar" <[email-masked]> 
To: "Bhisham Manwani, TCS" <[email-masked]>, "Nooruddeen Othiyil" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Ziena Saeed" <[email-masked]> 
Sent: Thursday, April 7, 2022 9:59:11 PM 
Subject: Benefit transfer order id - 7363971900 

Hi Team, 

Problem Statement: Refunded to My credit section instead of Benefit refund 

Order Date : Apr 2, 2022 
Order ID: 7363971900 

Amount: BHD 16.00 

Assistance Required: Bank Account Refund 

Issue Description: The customer contacted us asking to be refunded to his account instead of his My Credit as he paid by BENEFIT. Please check and advise on this. 

Thank you for your help. 

Regards, 
Manish