Subject: Re: On validation cancelled order: 7361648730, Amount deducted
From: Apoorv Joshi <[email-masked]>
To: malik ismail <[email-masked]>
Cc: Manish Kumar <[email-masked]>, "Zeeshan Mohammad, TCS" <[email-masked]>, Mohmed Ghadiyali <[email-masked]>, "Bhisham Manwani, TCS" <[email-masked]>, nooruddeen othiyil <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Aya Saoud <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Fri, 8 Apr 2022 07:42:47 -0700 (MST)

Hi Malik, 

Kindly assist us to get an update. Thank you for your help! 

Regards, 
Apoorv. 

From: "malik ismail" <[email-masked]> 
To: "Manish Kumar" <[email-masked]>, "Zeeshan Mohammad, TCS" <[email-masked]>, "Mohmed Ghadiyali" <[email-masked]> 
Cc: "Bhisham Manwani, TCS" <[email-masked]>, "nooruddeen othiyil" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Aya Saoud" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Friday, 1 April, 2022 16:22:49 
Subject: RE: On validation cancelled order: 7361648730, Amount deducted 

Hi [ mailto:[email-masked] | 
@Zeeshan Mohammad(TCS) ] [ mailto:[email-masked] | 
@Mohmed Ghadiyali ] , 

Please check and confirm if amount deducted for order 7361648730 

Regards, 

Malik 

From: Manish Kumar <[email-masked]> 
Sent: Friday, April 1, 2022 2:01 PM 
To: Malik Ismail <[email-masked]> 
Cc: Bhisham Manwani (TCS) <[email-masked]>; Nooruddeen Othiyil <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Aya Saoud <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Re: On validation cancelled order: 7361648730, Amount deducted 

External email sender, please take precaution. 

Hi Malik, 

Please assist us in resolving the below issue. 

Thakn you for your help. 

Regards, 

Manish 

From: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Bhisham Manwani, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "Naseem Juma" < [ mailto:[email-masked] | [email-masked] ] >, "Nooruddeen Othiyil" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] >, "Aya Saoud" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, March 25, 2022 3:33:56 PM 
Subject: Re: On validation cancelled order: 7361648730, Amount deducted 

Hi Team, 

Kindly assist us to get an update on the below request. 

Thakn you for your help. 

Regards, 

Manish 

From: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Bhisham Manwani, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "Naseem Juma" < [ mailto:[email-masked] | [email-masked] ] >, "Nooruddeen Othiyil" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] >, "Aya Saoud" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, March 21, 2022 3:57:03 PM 
Subject: Re: On validation cancelled order: 7361648730, Amount deducted 

Hi Team, 

Kindly assist us to get an update on the below request. 

Thank you for your help! 

Regards, 

Apoorv. 

From: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Bhisham Manwani, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "Naseem Juma" < [ mailto:[email-masked] | [email-masked] ] >, "nooruddeen othiyil" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] >, "Aya Saoud" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, 18 March, 2022 17:01:33 
Subject: On validation cancelled order: 7361648730, Amount deducted 

Hi Team, 

The customer has reported that the amount from his account is already deducted for below order and shared her account statement. 

Order id - 7361648730 

Payment mode - Benefit 

Amount deducted: BHD 12.00 

Assistance required: Kindly check if the amount has been deducted from our end if so please reverse the amount to the customer amoun so that we can resolve the case. 

Thank you for your help. 

Regards, 

Manish 

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