Subject: Double deduction - 9561325635
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>, MOHAMMED MURSHED <[email-masked]>, Elharith Elsiddig <[email-masked]>
Date: Sat, 2 Apr 2022 09:42:49 -0700 (MST)

Hi Team, 

The customer is complaining under ticket id 4046767 that her account was debited twice for the order id 9561325635 and shared the bank statement along with the complete card number. 

The card number is: 5429338653225652 
Transaction Date: 15/03/2022 
Amount in AED: 93.60 

Kindly assist. Thank you for your help! 

Regards, 
Apoorv.