Subject: Re: License Confirmation
From: Saurabh Dadu <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>
Date: Fri, 1 Apr 2022 08:06:47 +0000

Hi Jessie,

All full time licenses as requested below are for LSM India, all occasional licenses are for Ithraa.

Freshchat licenses 50% for India and 50% for Ithraa.

Saurabh Dadu
LiveSalesman
India: +91 120 4332621 x 17
US: 1 240 949 2437
Cell: +91 9810175203
________________________________
From: Apoorv Joshi <[email-masked]>
Sent: 01 April 2022 1:24 PM
To: Saurabh Dadu <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>
Subject: License Confirmation

Hi Sir,

The below is the license request we have sent to client, they are asking us to give them a breakdown for Ithraa and LSM:

"Please note that we will require licenses for FD and FC for the agents we are going to add in the month of Ramadan as per the below:

Freshdesk: 15 Occasional Licenses & 8 Full time  Licenses

Freshchat: 10 Licenses"

As per discussion with you yesterday, these 8 full time license are for LSM and we only need occasional for Ithraa so 15 Occasional will be for Ithraa. Please help me with Freshchat licenses breakdown for LSM and Ithraa or if any addition to this request.

Regards,
Apoorv