Subject: License Confirmation
From: Apoorv Joshi <[email-masked]>
To: saurabh <[email-masked]>
Cc: deeksha <[email-masked]>
Date: Fri, 1 Apr 2022 00:54:48 -0700 (MST)

Hi Sir, 

The below is the license request we have sent to client, they are asking us to give them a breakdown for Ithraa and LSM: 

"Please note that we will require licenses for FD and FC for the agents we are going to add in the month of Ramadan as per the below: 

Freshdesk: 15 Occasional Licenses & 8 Full time Licenses 

Freshchat: 10 Licenses" 

As per discussion with you yesterday, these 8 full time license are for LSM and we only need occasional for Ithraa so 15 Occasional will be for Ithraa. Please help me with Freshchat licenses breakdown for LSM and Ithraa or if any addition to this request. 

Regards, 
Apoorv