Subject: Call back request: +96566392284, Order ID: 8158753371
From: Apoorv Joshi <[email-masked]>
To: Ali Mkhaimer <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>, "Mohammed Abdullah, Bahashwan" <[email-masked]>
Date: Wed, 9 Mar 2022 23:31:06 -0700 (MST)

Hi Team, 

Kindly arrange a call back for this customer on an urgent basis as per customer's request under ticket id 3969451. 

Problem Statement: Late Delivery 
Order ID: 8158753371 
Tracking ID: FP0224220003750 
Assistance Required: Need Call 

Issue Description: The Customer reported that the driver called but he is calling from SALMIYA (another city) instead of REGGAI and he himself told that he would deliver the next day to Reggai as he was busy that day with other deliveries. but he marked as RTO. 

The customer is requesting for a call back Contact Number :+96566392284, 

Thank you for your help. 

Regards, 
Apoorv.