Subject: Fwd: Refund issue: 8119619418
From: Apoorv Joshi <[email-masked]>
To: Mustafa Chakki <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Wed, 2 Mar 2022 19:53:09 -0700 (MST)

Hi Mustafa, 

Kindly provide the confirmation of the refund as per below query. Thank you for your help! 

Regards, 
Apoorv. 

From: "Samer Salmeh" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Sent: Sunday, 27 February, 2022 00:33:07 
Subject: Refund issue: 8119619418 

Hi Team, 

Kindly note the refund for the order below appear as successful but the customer confirmed that the amount has still not been refunded to the bank 

As it's Knet issue 

Order: 8119619418 

Amount: KWD3.13 

Hypris ticket: 04758000, as per knet team: NOT CAPTURED ON KPAY 

Child ticket: 3942013, as Akshay Berry, it needs to send an email to KW finance team to confirm from their end 

Kindly check and do the needful 

Regards 
Samer