Subject: Refund for Order ID 8116620017, Hybris ticket 04727021
From: Apoorv Joshi <[email-masked]>
To: Mustafa Chakki <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Mon, 7 Feb 2022 07:10:20 -0700 (MST)

Hi Mustafa, 

The customer has complained that he has visited many branches and they are unaware of his concern. He has confirmed that Hawally branch is the nearest to him. Hence, kindly arrange the collection of the cash from 'Hawally' branch. 

Thank you for your help! 

Regards, 
Apoorv.