Subject: Re: C&C Delay - 6459074528
From: Apoorv Joshi <[email-masked]>
To: Max exit6 <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, maxwhryd ecom <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, escalations dxbteam <[email-masked]>, Ahmad Daher <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Inayat Ali <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>, Raghu Pillai <[email-masked]>
Date: Sat, 18 Jan 2020 09:50:35 -0700 (MST)

Dear Manager, 

Kindly confirm on the below case, is this order available at store for pickup? 

Thank you for your help! 

Regards, 
Apoorv 

From: "maxwhryd ecom" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Max exit6" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Ahmad Daher" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Inayat Ali" <[email-masked]>, "Sagaya Suresh Kumar" <[email-masked]>, "Raghu Pillai" <[email-masked]> 
Sent: Saturday, January 18, 2020 11:49:52 AM 
Subject: RE: C&C Delay - 6459074528 

Dear Team, 

Below Said order 60230 - Exit 6 , This not MAX Thumamah store 

We shipped and handed over to Exit 6 store at 2-Jan-2020. 

Thanks 

Esaf 

From: Apoorv Joshi <[email-masked]> 
Sent: Friday, January 17, 2020 2:46 AM 
To: Max Exit6 <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>; Maxwhryd Ecom <[email-masked]> 
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Escalations Dxbteam <[email-masked]>; Ahmad Daher <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Inayat Ali <[email-masked]> 
Subject: C&C Delay - 6459074528 

External email sender, please take precaution. 

Hi Team, 

With reference to the order number: 6459074528 
Store ID: Max - 60230, MAX Thumamah 

Please check and advise if this order has left the WH as the status of this order is still showing ready to ship. Please confirm whether this has been handed over to the store or no, if no kindly ship this out on priority. If yes, please share POD for the store handover. 

Please help us close this case on priority. Customer is chasing for his order. 

Thank you for help! 

Regards, 

Apoorv 

From: "Ahmad Daher" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Inayat Ali" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Urvika Chaudhary" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, January 16, 2020 11:30:19 PM 
Subject: Not shipped yet 6459074528 

Hi team 

There is no response from the store, the order has been pending for long time 

Regards 

Ahmad 

Please take a look at ticket #403004 

Hi Team, 

Problem Statement: Late Delivery C&C 

Order Date : Dec 31, 2019 

Order ID: 6459074528 

Store Code: Max60230 

Tracking ID: 645907452822999991 

Issue Description: As per hybris the status ready to shipped, can you please update us if the order delivered at store or not. 

Kindly check and revert 

Regards, 

Ahmad 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com