Subject: Re: late shipping C&C //// 9765794210
From: Apoorv Joshi <[email-masked]>
To: [email-masked], [email-masked]
Cc: Inayat Ali <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Urvika Chaudhary <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shivani Rani <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Fri, 17 Jan 2020 10:08:53 -0700 (MST)

Hi Team, 

Kindly update on the below case. Thank you for your help! 

Regards, 
Apoorv 

From: "Shivani Rani" <[email-masked]> 
To: "Inayat Ali" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Friday, January 17, 2020 10:44:03 AM 
Subject: Re: late shipping C&C //// 9765794210 

Hi Team, 

Any update on this case. 

Regards, 
Shivani 

From: "Inayat Ali" <[email-masked]> 
To: "LS ECOM" <[email-masked]>, "mahesh kumar" <[email-masked]>, "Akula Murali" <[email-masked]>, "mike bermingham" <[email-masked]>, "saravanan sathappan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shivani Rani" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Tuesday, 14 January, 2020 17:13:18 
Subject: Re: late shipping C&C //// 9765794210 

Hi Team 

The order was placed on 30 Dec and the items are still not available for pick up. 

Order id: 9765794210 

Please check the order details and share an update. 

Looking forward to it. 

Thanks 
Inayat Ali 

From: "Shivani Rani" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "ali inayat" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, 14 January, 2020 09:11:14 
Subject: late shipping C&C //// 9765794210 

Hi Team, 

Ticket number: 391551 
Problem Statement: Late Shipping C&C 
Order Date : Dec 30, 2019 
Order ID: 9765794210 
Store code: Lifestyle50010 
Tracking id : 976579421010050001 
Assistance Required: Need Urgent Shipping 

Issue Description: Customer placed order on 30 Dec and till now she has not received the order. As per the hybris the order status is READY_TO_SHIPPED. 

We have already escalated this case to warehouse thrice but did not get any response from their end. 

Kindly check and update as customer is chasing us for her order so we request you to expedite the shipping date. 

Thank you for your help! 

Regards, 
Shivani