Subject: RE: Late Delivery WWD // 6459222482
From: Jessie Caparas <[email-masked]>
To: Sachin Maheshwari <[email-masked]>, EcomRDC babyshop5 <[email-masked]>, Inayat Ali <[email-masked]>, IranBudhathoki <[email-masked]>, Bsj Nf <[email-masked]>, Navaz Nt <[email-masked]>, Malik Ismail <[email-masked]>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Urvika Chaudhary <[email-masked]>, M Ataullah <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Wed, 15 Jan 2020 12:59:01 +0000

Thanks @Sachin Maheshwari<mailto:[email-masked]>

@Malik Ismail<mailto:[email-masked]> @Mahmoud Emadeldin Mahmoud   Elsayed<mailto:[email-masked]>

Let’s keep an eye on COC cases if we are still getting such complaints related to the below.

From: Sachin Maheshwari <[email-masked]>
Sent: Wednesday, January 15, 2020 4:50 PM
To: Jessie Caparas <[email-masked]>; EcomRDC babyshop5 <[email-masked]>; Inayat Ali <[email-masked]>; IranBudhathoki <[email-masked]>; Bsj Nf <[email-masked]>; Navaz Nt <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Urvika Chaudhary <[email-masked]>; M Ataullah <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: Late Delivery WWD // 6459222482

Hi @Jessie Caparas<mailto:[email-masked]>,

List has been already updated as on 8th Jan night and should not have any more cases / orders post that date.

Regards
Sachin
04-5175412

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, January 15, 2020 4:19 PM
To: EcomRDC babyshop5 <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>; Inayat Ali <[email-masked]<mailto:[email-masked]>>; IranBudhathoki <[email-masked]<mailto:[email-masked]>>; Bsj Nf <[email-masked]<mailto:[email-masked]>>; Navaz Nt <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>; M Ataullah <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Late Delivery WWD // 6459222482
Importance: High

Hi @Sachin Maheshwari<mailto:[email-masked]>

We already got 3 COC cases from last week for a similar concern.

I understand we are working in updating the list of areas for delivery – any update on that?

From: EcomRDC babyshop5 <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, January 15, 2020 4:09 PM
To: Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>; Inayat Ali <[email-masked]<mailto:[email-masked]>>; IranBudhathoki <[email-masked]<mailto:[email-masked]>>; Bsj Nf <[email-masked]<mailto:[email-masked]>>; Navaz Nt <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>; M Ataullah <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Late Delivery WWD // 6459222482

Dear Sir,

The subject order customer located in Hail -600 KM away from RIYADH.

Thanks & regards,

Akram Shaik
Babyshop Nursery Warehouse GDMS operations
Ext: 3635 , Mobile: +966 530548756
Email: [email-masked]<mailto:[email-masked]>
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia

From: Sachin Maheshwari
Sent: Wednesday, January 15, 2020 3:02 PM
To: Inayat Ali; IranBudhathoki; Bsj Nf; Navaz Nt; EcomRDC babyshop5
Cc: Seeta Seeta; Shakeeb Arsalan; Urvika Chaudhary; M Ataullah; Apoorv Joshi; Escalations Dxbteam
Subject: RE: Late Delivery WWD // 6459222482

@EcomRDC babyshop5<mailto:[email-masked]>

Hi Akram,

Please check for below case pending from RYD GDMS delivery.

Regards
Sachin
04-5175412

From: Inayat Ali <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, January 15, 2020 3:34 PM
To: IranBudhathoki <[email-masked]<mailto:[email-masked]>>; Bsj Nf <[email-masked]<mailto:[email-masked]>>; Navaz Nt <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>; M Ataullah <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Subject: Re: Late Delivery WWD // 6459222482

External email sender, please take precaution.
Hi Team

Please assist with the pending delivery for Order id: 6459222482

Remaining items delivered, however, WWD product remains pending and was not delivered as per BS scheduled date (Juniors Cabin Baby Stroller)on 5th Jan.

Thanks in anticipation.

Regards
Inayat Ali

________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "ali inayat" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 14 January, 2020 17:48:53
Subject: Late Delivery WWD // 6459222482

Hi Team,

Problem Statement – Late Delivery WWD
Order ID - 6459222482
Item ID - 161078129
Tracking ID: N/A
Assistance Required – Need urgent delivery
Order placed on :01-Jan-2020
Was expected to be delivered on: Jan 05, 2020
Re-Scheduled On: N/A
Assistance Required: Need Urgent Delivery

Issue Description: The order was placed on 01 Jan 2020 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.

Regards,
Ataullah

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