Subject: late delivery // 6456594539
From: Apoorv Joshi <[email-masked]>
To: support <[email-masked]>, aessam <[email-masked]>
Cc: Priyanka Rajkumar <[email-masked]>, escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Ahmad Daher <[email-masked]>, Inayat Ali <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 11 Jan 2020 19:12:42 -0700 (MST)

Hi Team, 

With reference to the AWB: S000349487313 

Kindly update customer's contact number to 0530684345 and arrange a delivery with the customer within today. This has been pending since Dec 12, 2019 and since then no action has been taken on the same. 

Request you to please deliver this urgently. Thank you for your help! 

Regards, 
Apoorv 

From: "M Ataullah" <[email-masked]> 
To: "Inayat Ali" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, January 10, 2020 6:50:19 PM 
Subject: late delivery // 6456594539 

Hi Team, 

Problem Statement: Late Delivery, Update mobile number, address, 

Order Date : Dec 12, 2019 

Order ID: 6456594539 
Tracking ID: S000349487313 
Assistance Required: Need Urgent Delivery 

Issue Description: The order was shipped from our side on 13/12/2019 but till now the order has not delivered to the customer, and the customer forwarded his contact number and address, 
Address ; The house is located in Al Areen neighborhood, Abha 
Near the Minsk Circle, 

Mobile Number ; 0530684345 

That details has been escalated to shipa team, but till now no needful update , 
​ 
Kindly assist us, 

Regards, 
Ataullah