Subject: RE: Missing order//6453457521
From: "Shipa Delivery Support ([email-masked])" <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 10 Jan 2020 03:58:01 -0800 (PST)

Dear Team,

Thank you for reaching out to us.

Kindly note that the subjected order is set to be returned.

Best regards,

Yazan Alkhateeb
Customer Care

M: 800 SHIPA
www.shipa.com

From: CST000000006 Shipa Customer Customer
Sent: 10/1/2020 1:54 PM GMT+02:00
To: [email-masked]; [email-masked]
Cc: [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]
Subject: Missing order//6453457521

Hi Team

Please assist on the below case:

Order Date : 23-Nov-2019

Order ID: 6453457521

Tracking ID: S000254274377

The item was shipped on 24 Nov'19 from our warehouse, however, it was not delivered to the customer.

We have been informed they would attempt delivery on 3rd Dec'19, later confirmed it's been lost and a credit note would be issued.

Please share an update as the customer is chasing us to get an update.

Thanks

Inayat Ali

From: "M Ataullah" <[email-masked]>
To: "Shakeeb Arsalan" <[email-masked]>, "ali inayat" <[email-masked]>
Cc: "Seeta Seeta" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>
Sent: Thursday, 9 January, 2020 20:33:45
Subject: missing order

Hi Team,

Problem Statement: Missing order by courier team,

Order Date : 23-Nov-2019

Order ID: 6453457521

Tracking ID: S000254274377

Assistance Required: Need Assistance,

Issue Description: The order was shipped from our side on 26/11/2019 but till now the order has not delivered to the customer and nowt the courier team are saying the order has been lost,

kindly assist us further,

Regards

Ataullah