Subject: Re: Missing item
From: Shakeeb Arsalan <[email-masked]>
To: Asjad Hussain <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Thu, 9 Jan 2020 08:49:47 -0700 (MST)

Hi Asjad, 

Item has already cancelled, the refund has been initiated .. inform the customer and resolve the ticket 

From: "Asjad Hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Tuesday, 7 January, 2020 15:34:17 
Subject: Missing item 

Hi Team, 

with reference to ticket id: 324780 

Subject : Missing Item Please refund 

Problem Statement – Missing Item 
Order ID –​6454674433 
Item ID ​161299026 - - Ribbed Sleeveless T-shirt with Scoop Neck 
Assistance Required – Need urgent cancel and refund 
Order placed on: Nov 20, 2019. 
Kindly check on this and update us ASAP. 

we have escalated to the warehouse but got no response. 

Regards, 
Asjad