Subject: Re: Late shipment
From: Shakeeb Arsalan <[email-masked]>
To: Asjad Hussain <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Thu, 9 Jan 2020 08:24:31 -0700 (MST)

Hi asjad, 

The item has already been cancelled and the refund has been initiated , inform the customer & close the ticket 

From: "Asjad Hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Urvika Chaudhary" <[email-masked]> 
Sent: Tuesday, 7 January, 2020 15:24:57 
Subject: Late shipment 

Hi Team, 

with reference to ticket id: 319920 

Problem Statement – Late shipment 
Order ID – 6455023474 
item ID- 155704405 - - NYX Professional Make up Soft Matte Lip Cream 
Assistance Required – Need urgent shipment 

Order was placed on: 30-Nov-2019,However. this item has not shipped till now , Please check that and advise us . 

Regards, 
Asjad