Subject: Re: late collection
From: Apoorv Joshi <[email-masked]>
To: Mohammad Shafeeque <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Wed, 8 Jan 2020 19:03:49 -0700 (MST)

Hi Shafeeque, 

The RMA has been generated on Jan 8, 2020 - it can take up to 2-3 business days for the courier to collect the items. Please email aramex and ask them to arrange collection with customer. 

Regards, 
Apoorv 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]> 
Sent: Tuesday, January 7, 2020 12:27:31 PM 
Subject: late collection 

Hi team, 

Problem Statement: (Late Collection) 

Order Date : Nov 14, 2019 

Order ID: -6449892845 
Tracking ID: 45057578602 
Collection reference: L19D2AC 
Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 04/12/2019 and till now the item has not collected from the customr so kindly arrange the collection on priority basis. 
Last escalated on 02/01/2020 

Regards, 
Shafeeque