Subject: Re: Refund Not Processed
From: Apoorv Joshi <[email-masked]>
To: Mohammad Shafeeque <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Wed, 8 Jan 2020 18:39:06 -0700 (MST)

Hi Shafeeque, 

Please email deepak.damodaran and con.loc - provide the AWB and item id's and ask them to process the RMA. 

Regards, 
Apoorv 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]> 
Sent: Wednesday, January 8, 2020 12:29:45 PM 
Subject: Refund Not Processed 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : 20-Nov-2019 
Order ID: 9761199861 
Return Tracking ID: 45488530636 
RMA: 42634484 
Assistance Required: Need refund for customer. 
Issue Description: we can see that the return item has been delivered to warehouse on 15/12/19, However the status of the RMA is canclled can you please check and update us about the refund asap. 

Last escalated on 30/12/2019 

Regards, 
Shafeeque