Subject: Refund Issue#8110045384
From: AHMED OMER <[email-masked]>
To: Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>, shakeeb arsalan <[email-masked]>
Date: Mon, 24 Jan 2022 01:55:12 -0700 (MST)

Hi Team, 

Ticket no (3759683). 

Problem Statement: Refund issue 
Order number: 8110045384 
Hybris ticket no: 04470001 

Issue Description: The order got partially cancelled, but the refund has not been initiated, Hybris ticket has been created to resolve the issue and it has been closed with the showing "NOT CAPTURED/ Manual Bank request has been sent to the bank on 30-NOV-21", kindly check the issue and assist us to resolve it. 

Best Regards, 
Ahmed omer