Subject: Refund Issue - 8113434349
From: Apoorv Joshi <[email-masked]>
To: [email-masked], Mari Muthu <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Reddy Prasad <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>, escalations dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Ali Atef <[email-masked]>
Date: Tue, 28 Dec 2021 22:15:55 -0700 (MST)

Hi Geetanjali/Muthu, 

With reference to the order number: 8113434349 
Hybris ticket ID - 04579001 

Customer has shared the following transaction ID/reference number shared by their bank- 132190012498. The hybris ticket is raised since Dec 9, 2021, kindly assist to get this looked into and update us on the same on priority. 

Thank you for your help! 

Regards, 
Apoorv